We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Online Retailer

Score Jewelry

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

This profile includes reviews for Score Jewelry's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Score Jewelry has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 10 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Gina H

      Date: 15/02/2024

      This business is very fast to take your custom order and payment but will not come through on product delivery or customer service. Custom wedding bands were ordered on 12/28/23. Since that date there has been zero contact made from anyone from Score Jewelry. Phone calls are never answered. Voicemails are not returned. Emails are not answered. DM's are ignored. There are extensive disclaimers on their website written with enough ambiguity that they can probably defend their ********* business practices somehow. It's disappointing to order important items and wait and wait and hope that you aren't getting *******. ** **** ******** ***** * **** * **** ** ****** ******** 

    • Ivan S

      Date: 18/01/2024

      Similar experience to everyone else on here. They took my money and never sent anything. It's been 18months and was unable to get any response from them. ** *** *** **** **** *******

    • Veronica K

      Date: 01/12/2023

      I ordered 3 months ago! They took my money and never sent anything! I have contacted them 4 times, only to get 1 response back asking my information then poof they disappear again. ** *** **** ***** ****** **** *****. Essentially, your giving it to them to provide you with nothing!

    • Matt L

      Date: 14/11/2023

      Ordered on September 15 and still no product. Account was charged however. No answer on phones....EVER. No replies to multiple inquiries via email. **** *****

    • JUSTIN T.

      Date: 11/01/2023

      ORDERED A RING FROM THEM IN 2020, TOOK A BIT BUT DID RECEIVE IT AND WAS SATISFIED. TRIED ORDERING SAME RING IN SEPTEMBER 2021, THEY TOOK MY MONEY AND I HAVENT RECEIVED ANYTHING. SENT ENAIL. THEY ASK FOR MY ORDER NUMBER, THEN THAT WAS IT. HAVE SENT NUMEROUS EMAILS AND GET NO REPLY. DISGUSTING

    • Tammy B

      Date: 23/10/2022

      ** ***** *** ****** ****** ** *********** I orderd over 2months ago...Im getting married in 2 weeks...NO RETURN EMAILS OR CALL!!! But you Took my MONEY...******** ** **********

    • Paige L

      Date: 04/10/2022

      Have been waiting over a year for the product haven't received, seller will not return my messages. Because I used a local business I wanted to give them a fair shot, so I didn't cancel my payment fast enough, *** ***

    • Ryan W

      Date: 21/09/2022

      Horrible company to try and contact. Looking for information on my order, no response to multiple emails, no phone number listed. ***** **** * **** ** **. My bank has been notified and they are investigating fraudulent charges. The "business" should be ashamed of themselves for taking advantage of people trying to have something special for their marriage. Sickening. Also invoice shows $212.44 BUT charged $275 from my card. ** ****** *** ***** * ***** **** **** **. And yes I live in Canada, and the so called Canadian company should charge in Canadian dollars and nothing shows on invoice it would be any different.

    • Hannah D

      Date: 17/05/2022

      Yep same as the rest its been 3 months no products. I searched for reviews online before ordering and they were good. I have so many choice words for these people but karma will get around to them. ************************************************

    • Carla H

      Date: 07/05/2022

      My first order was late (told 6-8 weeks- received at 10.5 weeks) and then they had the audacity to *********** refer me to the form I signed stating I understood the company's 6-8 week window policy for receiving rings (AGAIN, it was over 2 weeks past the 8 weeks promised). They took the money the day I placed the order.

      My second order never showed up after 12 weeks; fought another 30 days trying to get ahold of them. After ****** couldn't reach them, ****** refunded my money. They received the money the day I placed the order.

      Thinking maybe it was because I questioned the timing on my first order that they refused to send my second order, I had my husband order them (third-time total/first-time hubby) in his name, using his credit card. Here we sit, 10 weeks later, no rings, no refund, no response. We are submitting a claim with the credit card company today.

      If they are not going to honor the orders placed, Score needs to take down their website and stop taking orders (and money) if they have no intention of fulfilling those orders.

    Score Jewelry is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.