Business ProfileforCanadian Dance Company

Date of the transaction: Sep 2022–Jun 2023 The amount of money paid the business: $1,187 The business committed to provide: Ballet dance lesson to my 6-year-old daughter Whether or the business has tried to resolve the problem: Not at all Tried few attempts contacting them through email and calls but no reply If the issue involves advertising: **** ******** *** ******** ** ***** *********** ** *** ********** ********  The nature of the dispute: CDC wrongly placed my 6-year-old daughter into the Intermediate Ballet Class designed for the age group of 8–10 years old by acquiring my consent through deception, the real motivation of this placement is to balance their class size which was totally covered up to me, as a result my daughter was not properly trained at a wrong level. Details: In Sep 2022, we registered my 6-year-old daughter **** for the junior class (6-7 years old), but I received a call from their teacher Jessica saying that she feels **** is suitable to move up to the intermediate level for 8-10 years old which is good for her, I agreed because I trust the teacher’s judgment. But by seeing ****’s unsatisfactory performance on the stage among those classmates who are much older and taller than her at the year end performance, I felt I was deceived for the level placement at the beginning. Most importantly, at the last day of the lesson in Jun 2023, I asked the teacher Jessica for the reason of persuading me to move to intermediate level, she answered that "the purpose is to balance the class size between intermediate & junior levels as intermediate class has less students registered". By then I realized that I was deceived by CDC for moving **** to intermediate level, this real reason was totally covered up during her call in attempting acquire my consent for the change. If I knew the real reason I would have not agreed to move up. I feel I was deceived by CDC for agreeing to move up a level, and as a result **** was not properly trained at a wrong level.