Business ProfileforDORE Property Management

DORE managed a property on my behalf from Sept. 2020 to Aug. 5, 2022. On Oct. 18, 2021, DORE undertook an inspection of the property, which made it very clear that the house was in a deplorable state and was not being cleaned let alone maintained. The state of the property was disgusting (filthy carpets, holes in walls, etc.). At this time, DORE did not inform me that there were any issues, leaving me unable to make decisions about how I wanted to proceed to safeguard my property and stop/mitigate further damage/disrepair. DORE failed to conduct a follow-up inspection after the Oct. 2021 inspection to make sure that all necessary repairs had been properly/completely carried out. I didn't become aware of any issues until July 2022, when a third-party visited the property on my behalf. Due to DORE's lack of care and attention, my property was left with more than $10,000 of damage by the tenants (in fact, the repairs will cost considerably more than that). When I complained and expressed my disappointment at DORE's failure to adequately manage the property, DORE cancelled the contract between us. When I raised the issue of a DORE employee going to the property (after the company had terminated the agreement between us) and taking items from it without my knowledge or consent (I am still shocked at this unethical behaviour), DORE demanded its lockbox back. When I respectfully requested financial compensation given that DORE itself had acknowledged it was not adequately fulfilling its property management duties from Oct. 2021, the company owner told me I was on my own when it comes to trying to get any money out of the tenants to pay for repairs. It seems that DORE wants to keep its fees despite not having earned them, try to bully me into not making a fuss and, when that doesn't work, try to walk away from the situation it helped create through its negligence. I'm left to organize and pay for necessary repairs to the property and try to get redress from the tenants.