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Business Profile

Home Electronics

United Mobile Electronics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Electronics.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:23/06/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bought a phone from this place just before Xmas for my son. I ended up giving it to my son for chirstmas and he used it for about a week when the front of the phone screen fell off. I took it back and he said he would get it fixed and would take a day or 2 max. I tried calling and left multiple voice mails about the phone and nothing back. Went to the store multiple times and was always closed . Fast forward to today. I called the store as a friend told me the doors were open. I spoke to the owner and told him who I was and said I didn't hear anything from you haven't gotten a single call in over 5 months, I've went out and bought my son another phone and I would like a refund. He tells me no that I'm not getting a refund and that he got the phone fixed. I explained to him that's not my problem I didn't hear anything in 5 plus months and that I want a refund. He told me no. I want to be refuned as he didn't call nor let me know at all what was going on he just ghosted me so I had to go get my son another phone. I could be asking for the money that I'm out for my son's phone but I'm not asking for the 200 I paid for a phone that was broke within a week and never got to use in over 5 months

United Mobile Electronics is NOT a BBB Accredited Business.

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