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Find a Location

Capital Self Storage (2004) Inc. has 1 locations, listed below.

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    Business ProfileforCapital Self Storage (2004) Inc.

    Storage Units

    Additional business information

    Advertising Review:

    On May 6, 2022, BBB contacted Capital Self Storage (2004) Inc. regarding its lowest price claim. The business claims, on its website, that is has “Ottawa's Best Rates” .

    As per the BBB Code of Advertising, https://www.bbb.org/code-of-advertising/ section 12. Lowest prices, underselling claims, despite an advertiser's best efforts to ascertain competitive prices, the rapidity with which prices fluctuate and the difficulty of determining prices of all sellers at all times preclude an absolute knowledge of the truth of unqualified underselling/lowest price claims. Advertisers must have proper substantiation for all claims prior to dissemination.

    As of today, the business has failed to substantiate, modify, or discontinue its claim.

     
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    75 E Breezehill North, Ottawa, ON K1Y 2H6
    BBB File Opened:
    1/2/2006
    Years in Business:
    20
    Business Started:
    1/4/2004
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    2
    Business Management
    • Mr. Paul Flindall, Owner
    Contact Information

    Principal

    • Mr. Paul Flindall, Owner

    Customer Contact

    • Mr. Paul Flindall, Owner
    Additional Contact Information

    Fax Numbers

    • (613) 728-1793
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Renting a storage unit

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    29/07/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    July 29, 2022 1:45 pm Went to the front counter. The woman in front of me was telling the guy how to run his business, banking. She left. Said, can you let me into my unit? So I can get in. He said sure in a minute. I said ok. He said, do you want to pay for August now? I said, no. Walking out to the door of the building, he said, you seemed upset last time you were late with your payment. I said, why are you looking back at me? That was weeks ago. I said, I’m responsible for myself. Then he started going on about me, how I seemed upset about him asking the question. I said, no I am fine. I said, I’m highly educated, I don’t do psychological games. I said, are you educated? He said, yes. I said, how much? He said it doesn’t matter. He said he wasn’t going to let me into the building and told me to quiet down. He said, he is going to evict me. I said, why are you not going to let me in and why are you evicting me? He said I don’t like it that you’re talking about yourself. I said I will complain about you. I said, well, obviously you are keeping track of me. I said, I will just contact the police. He said, You can phone the police. I said, I know, this is Ottawa, Canada, home of Freedom of Charter of Rights. Then I went across the parking lot and told the woman that was there to buy my **** rolling tray I’m sorry, he’s not letting me in. I don’t know what his problem is. Then I left the property. I'm not understanding why an employee at a business is keeping track of me through conversation. It's deal with people and move on with your own life. I need into my storage unit so I can move my furniture out, slowly, so I can move six hours drive away. Talking about myself is not grounds for not letting me into my storage unit or evicting me. I believe ***** has a contract with this company, because they are a contact point for this storage company.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Canada's Northern Capital Regions and Quebec

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