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Find a Location

DriveTown Ottawa has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforDriveTown Ottawa

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    4871 Bank Street, Ottawa, ON K1X 1G7
    BBB File Opened:
    3/12/2013
    Years in Business:
    13
    Business Started:
    10/8/2011
    Type of Entity:
    Corporation
    Number of Employees:
    6
    Alternate Business Name
    • 185042 Ontario Inc
    Business Management
    • Tracy Forsyth, Office Manager
    Contact Information

    Principal

    • Tracy Forsyth, Office Manager

    Customer Contact

    • Tracy Forsyth, Office Manager
    Additional Contact Information

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    13/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Hello to whom it may concern. This is ****** ******* well I started dealing with drive town back in June 2nd and this ****** told me he had a truck for me well I asked to see pics of it and never seen it so on July I was told it was going to be transported down on a transport well on July o7th the guy showed up here and I was at work and he called me and I drove my 2017 Ford escape back to my place and there was this guy standing there and there was no transport I asked him how it got here he said he drove it from Ottawa to here well I was very upset with it the tires are bald and a big screw in the tire and door locks not right the fog lights are missing the step plate in side door busted engine light is on door panel is missing pieces and roll bar in front missing step bars are missing transmission has a ad clunk in it it puts to the right think needs a alignment no indication of when oil was changed never got any papers or the carfax drivers seat is bad the strip on the box side is missing it is bad that it took a whole month to get this pile of junk I've told ****** that I don't like it from day one and I don't want this pile of junk sanatar consumers is charging me 446.00 biweekly for this junk of 2017 truck it's not worth 50 cents they should be ashamed of themselves for selling this .please I need your help bad thank you.

    Customer Reviews

    8 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Patrick S

    1 star

    17/04/2024

    Terrible business call me tell me im approved not pre approved,approved. Sign document for car congratulations i was told get insurance for vehicle sign that contract just to be told sorry.your denied thats no way to do business

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