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Business Profile

Childrens' Furniture

The Baby's Room

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Childrens' Furniture.

Complaints

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Complaint Details

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  • Initial Complaint

    12/10/2022

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    Date of transaction July 12 2022 I paid $1317.65 as a deposit for a crib and stroller. On October 11 2022 I read that the stores have closed and I will not receive my deposit or the items. They closed the stores and did not notify any customers. I spoke with the manager 2 weeks ago and he assured me the crib and stroller would be in by the end of September. They have been in business for 35 years and have just emptied their stores and run off with the money

  • Initial Complaint

    03/10/2022

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    May 3rd 2022, paid a deposit of $1200.00 for a crib, rail kit and dresser - it was supposed to arrive by the end of August. The store never called me by the end of August. I called them several times and they said that it would be delayed but NEVER told me when it would come in. I continued to call the store asking when it would come in and they would always say that they would call me back with a date but never did. I drove to the store to try and talk to someone to find that the store now doesn't exist. They have since removed their website. No one has contacted me. I want my deposit back as I have never been contacted by the store or received what I paid for. I have a receipt as proof of what I bought, of my purchase and the signature of the person who sold me the product. * **** **** * ********** ** * **** **** ***** ****** ***** **** ******* **** ***** ********* **** **** ******* ** **** *********

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BBB Rating & Accreditation

D-

This business is not BBB Accredited

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Contact Information

1415 - 1084 Salk Rd.

Pickering, ON L1W 4B6

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(905) 420-9938

Customer Complaints Summary

2 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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