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Find a Location

Simplii Financial has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Simplii Financial

      PO Box 603, Stn Agincourt Scarborough, ON M1S 5K9

    • Simplii Financial

      595 Bay St Toronto, ON M5G 2C2

    Business ProfileforSimplii Financial

    Bank
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.61/5stars

    Average of 70 Customer Reviews

    Customer Complaints

    85 complaints closed in last 3 years

    35 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Simplii Financial has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Simplii Financial

        PO Box 603, Stn Agincourt Scarborough, ON M1S 5K9

      • Simplii Financial

        595 Bay St Toronto, ON M5G 2C2

      Location of This Business
      PO Box 603, Stn Agincourt, Scarborough, ON M1S 5K9
      BBB File Opened:
      24/1/2018
      Contact Information

      Principal

      • Shawn Brignolio, Manager of Customer Care

      Customer Contact

      • Shawn Brignolio, Manager of Customer Care
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      85 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      28/11/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      When signing up for their services back in I believe August, I signed up for an offer for "Earn $400". The stipulations of the offer were that of "Add an eligible direct deposit of at least $100 a month for 3 straight months." similar to the one that is currently being offered. Under normal circumstances, what from what I believe, I saw "Direct Deposit" and thought that any form of Direct Deposit would work so I set up our CCB (Canada Child Benefit) with it because it is a government-funded benefit. While there's a link that says "What's a direct deposit?", I didn't click on it because I know what a direct deposit it, I've been working for years. It's now December, I've had multiple deposits from the CCB enter our account and have not received the offer. I contacted their office and apparently the Canada Child Benefit "doesn't count" because it's based on the fact that it's "for the child"? Nowhere on the website does it say that in the fine print, and even if it did, no one would see that based on the home page where you sign up for the offer. I** ***** *** *** ***** ******* ******** ****** ******* **** *** * ***** **** ***** **** * **** ******* ** *** **** ** *** ** *** ********* ********* **** **** ****** *** ***** ******* ** *** *** *************** ** **** **** ** *** ****** **** *** *** *** ***** ** ****** ******** ***** ***** So Simplii Financial is denying me the offer based on a rule that the site doesn't tell you about all on the grounds that they gave a vague "Government Benefit" rule they added, ** *** ****** *** *** ** *** ******** *** ******* **** ******* ******* **** *** ********** ******** **** ****** ** ***** * ********* *** *** ************ ** *** ***** *** * **** **** ***** ************ 
      Read More

      Customer Reviews

      70 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sean M

      1 star

      24/07/2024

      I've been a customer for 20+ years even before Simplii existed. I deposited a large certified lawyers cheque, and they won't release it to me for 5-8 business days. The managers and agents have **** ** ** *** told me what I wanted to hear just to get me off the phone. **** *** **** *** ************** ** * ***** **** **** ***** * ***** ***** ***** **** ** *** ******

      Simplii Financial Response

      02/08/2024

      We have worked with our client to resolve the request.

      Local BBB

      BBB Serving Central Ontario

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