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Business Profile

New Car Dealers

Ed Learn Ford

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:30/03/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Brought my company truck in sat there for 4 months initially brought it in for 4 things oil change mirrors sensor lights on dash… and bulk head door…. Also safety on company truck… but totally ignored my 4options above but ********** found other things…. From ***** customer service to 4 months of rentals my companies truck is worse then it went in….Ed learn staff *** ***** ** ******** **** **** ** ***** ******* ********** ******* ***** ** **** ** Ryan not returning your calls… ** ***** ***** ***** ******** ** *** *****…. My mirrors are still not fixed my bulk head door is still not opening *** *** *** * **** * ******** *** **** ** *** ******* **** ** ******…. Sensor lights are still flashing and truck is jugging …. *** ** *********** * ********* **** ******* ** ** ********** **** ***** ** **** ******* *** ***** *** ******** ***** ***** ******* *** **** ** ******* ***** *** ** ***** *** ** ******* ** ***** ********** **** ********** *********…This company needs to get us a rental and fix what I brought this truck in for…. * ******** ** ** ***** ** **** ******** **** *** ******* ******** * ****** ***** ** ***** ***** **** ** ** **** ********* ***** my sensor light for engine was flashing and jugging…. ** **** ****** *** **** *** ******** ** **** ** ******** **** ** ******** **** **** *********** *** ** ** *** ******** ******* ****** ********* ***** *** ** *** ***** **** *** ** ** ****** ******* *** ********* **** ** *** ******

Ed Learn Ford is NOT a BBB Accredited Business.

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