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Business Profile

Food Delivery

Flashfood Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Food Delivery.

Complaints

This profile includes complaints for Flashfood Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Flashfood Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Flashfood Inc

      64 Fraser Ave Toronto, ON M6K 1Y6

    • Flashfood Inc

      403-40 Hanna Ave Toronto, ON M6K 0C3

    • Flashfood Inc

      147 Liberty St Toronto, ON M6K 3G3

    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 4 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/01/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The transaction January 2nd. I was on my way to pick up the items only to have weather issues and skitted into the ditch. I couldn't make my pickup. I had requested a refund of 14.79. They initially gave me the refund only to take it back then charge me $5.28. Now they are claiming that they cannot see the item, yet I've sent them the receipt, the screenshot of the money refunded, taken out then charged again. After over 20 emails back and forth asking me for the same information over and over, it's still not resolved. *** **** *** ********* ** *** ***** ******** ** *** *** **** ****** ** **** *********** *** ******** ******** ********* * **** ****** *** *********** *** ** ****** * *** ******* *** *******

    • Initial Complaint

      Date:20/10/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Flashflood has a referral system whereby a user of their business can refer others to their business and they use it. Then both the customer and the referring party (me) would get a credit. I did exactly that told others of the business and gained rewards (credits) when people used my referral. Fair and within the confines of the parameters. The entire amount of my credits were removed. **** **** ****** ** *** ******* *** ********** **** ** *********** *** ***** 

    Flashfood Inc is NOT a BBB Accredited Business.

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