Mens Clothing
Mr Big and TallThis business is NOT BBB Accredited.
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Complaints
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Complaint Details
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Initial Complaint
20/10/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I ordered three jackets oh I never received any of them and Mr. big and tall customer service is refusing to help me or refund meBusiness response
31/10/2022
We ******** ******** received a letter in the mail from BBB about a complaint filed against us by a customer by the name of **** ******.
The letter was dated October 21. I am responding now to advise that this has been taken care of on our end.
I spoke with our customer support team, and it sounds like there was an exchange of several emails between *** ****** and our team.
Her packages appear to have been lost by the couriers, and we have given her the refund that she requested (this was processed Tuesday, October 25).
Customer response
31/10/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
**** ******
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.