Business ProfileforManulife Financial Inc

Until 31 December, 2023, Manulife had provided the healthcare benefits package at my place of employment. Late last year, the management of the organization changed and effective 01 January, 2024 my health benefits provider changed from Manulife to **** *****. Manulife was supposed to have provided reimbursements under my Health Care Spending Account for expenditures that my family and I made in 2023, as long as receipts were received by Manulife before 31 January, 2024. I mailed Manulife healthcare receipts for reimbursement totaling $2026.85, on 02 January, 2024, well within the period that I was required to submit them. (***** I've provided a scan of the claim form and a hand-written list of my the claims, ****** *** *** *** ********** ******** **** ** ********.) In the last couple of months, I have repeatedly called Manulife about their failure to reimburse me the total amount owed to me under the plan. Apparently, as of today, $825.79 still remains in my HCSA account. Manulife's ****** for not reimbursing the full amount is that I submitted the receipts too late. This is completely untrue. I mailed all of the information together in a single envelope on 02 January, 2024. They certainly would have received the documentation well before the 31 January, 2024 deadline. Furthermore, they have provided some reimbursements from the same materials that they are now suddenly claiming that I submitted too late. ******** * ********* *** ** ** ************* ****** *** ****** ****** *** ** ******* **** ******** ** ****** ******* *** ** *** *** *** ***** ****** **** ** ***  At this pint, I am still owed $825.79 from my Manulife Health Care Spending Account. I want Manulife to pay out the on the $825.79 that they owe me. After that, I also want Manulife to return to me all of the original receipts for claims that exceed the total of the Health Care Spending Account. Thank you.