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Find a Location

Legend Boats has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLegend Boats

    Boat Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    4795 Regional Road 55, Whitefish, ON P0M 3E0
    BBB File Opened:
    8/10/2013
    Years in Business:
    55
    Business Started:
    18/9/1968
    Business Incorporated:
    18/9/1968
    Type of Entity:
    Corporation
    Number of Employees:
    150
    Alternate Business Name
    • Duhamel & Dewar Inc
    • Duhamel & Dewar Legend Boats
    Business Management
    • Jamie Dewar, CEO
    Contact Information

    Customer Contact

    • Jamie Dewar, CEO
    • Mr. Tony Acosta, Director of Customer Experience and Support
    Additional Contact Information

    Fax Numbers

    • (705) 866-2616
      Primary Fax

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Complaint Details Unavailable

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    James B

    1 star

    17/09/2023

    Their c*** They lie and RIP people off.go to mercury Marine BBB complaints.(it's all they sell as they are in bed together.) They don't repair concerns properly. By a brand new boat with nothing but problems from the start. Delivery. Sales man who shrugs his shoulders when asked where's my boat. No offer to find out. Over charging for service but they have enough time to tie all the ropes into stupid knots. What else did they look for? Go to reinstall the battery and the clip comes off in my hand. They new it was not right as they wrapped red tape on it but did not attach it to the wire. They charge you $150.00 per hour to do nothing right. My brand new repaired trailer is a good example. The wiring was to short to connect to the truck . So they cut the wire in my brand new trailer to make it work. I bought a new trailer not a repaired trailer. Buy **** or anything else. Also don't Buy mercury as parts aren't available. 6 months for a seal kit. They sell garbage. My review is zero. I've been out with the garbage they sold me about 8 times this season for about 3 hours at a time . I can't Go to far from the ****** as I can't trust the wiring in the boat , and the motor could c*** out at any time. I don't want to be stuck out in the middle of the lake. GARBAGE. Can't trust any of it . DON'T DO IT. Go buy anything else.

    Legend Boats Response

    25/09/2023

    Hi *****,Thanks for taking the time to provide your feedback and Im truly sorry to hear about your frustrating experience. Its certainly not the experience we strive to provide to our customers. We take these concerns seriously at Legend Boats and Id appreciate the opportunity to work with you on resolving all the concerns you've raised. Please feel free to contact me directly at ******************************** or by phone **************. Your satisfaction is our top priority, and I hope to have the opportunity to turn this experience around for you. Thank you.********************* Director of Customer Experience

    Local BBB

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