We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Garage Organizers

NewAge Products Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garage Organizers.

Reviews

This profile includes reviews for NewAge Products Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

NewAge Products Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 7 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Chela G

      Date: 22/12/2024

      I had a terrible experience with Nee age products when ordering their garage cabinets. When I placed my order, there was no indication that the product was on back order. Only after making the purchase did I find out about the delay, and now, almost a month later, the cabinets still haven’t shipped. I’ve repeatedly asked for a refund, but customer service has been unresponsive to that request, instead insisting they’ll ship the product “when it becomes available.” This lack of transparency and unwillingness to resolve the issue has been incredibly frustrating. If you’re looking for garage cabinets, * ******** ****** ******* ordering from this company unless you’re okay with waiting indefinitely and dealing with unhelpful customer service. **** ****** ** ****** *** ******** ***** ******* ***** **** ********** ** **** ***** ********* **** ******** **********

    • dan S

      Date: 10/05/2024

      They have the idea of saying lifetime (limited) but they are actually only 1 year to 3 years on parts. and finish. ** **** ****** **** ********* **********

    • Greg R

      Date: 26/01/2024

      * **** **** * *** ******* ** ****** ********. My cabinets arrived but the driver refused to go up my driveway. They cancelled the order and said their carrier will not be able to deliver it. They told me I was sent an email and a refund. I have not received either one. ***** ******* ***** ******* ***** **** ******* *** ******* *** ******* ******* **** * **** **** ******* *** ******

    • Allen C

      Date: 07/12/2023

      * *** ******* *** ** *** *** **** ******* ****** ** ***** ****** ********** Their customer service is terrible. After waiting over a month for delivery of my products I received a delivery date that required me to stay home from work during a 4 hour window. No one ever showed up and no one can tell me where the product is now. When you try to reach NewAge you just get an offshore customer service center that can't provide any help. They always say they will check into it and get back to you but no one ever does. ** *** *** *** **** ***** ******** they don't even attempt to follow up on customer complaints.

    • Dennis Z

      Date: 11/10/2023

      ***** ******. New Age does not honor their lifetime warranty. I spent over 5K on cabinets and they have failed with no help from New Age. Their excuse is that the cabinets are no longer being produced, thus the lifetime warranty is meaningless.

    • Beau T

      Date: 19/09/2023

      Buying from NewAge is the single worst customer service experience of my life. They do not honor refunds, they will do everything they can to avoid replacing damaged items, and they will leave you stuck with those damaged goods to dispose of. **** *** **** ** ******** **** ****** ***** **** * ******

    • Brian D

      Date: 09/06/2023

      They do not store or ship any hardware for the drawers. If the cheap plastic part holding the drawer to the cabinet breakers they will offer you a small partial credit for a new cabinet. I am flabbergasted that they think I am going to take off the whole top and reinstall a cabinet because they won’t support it.

    NewAge Products Inc is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.