Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Avant, LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Avant, LLC

      222 Merchandise Mart Plz Ste 900 Chicago, IL 60654-1105

      BBB Accredited Business
    • Avant, LLC

      Alabama Service Area Montgomery, AL 36104

    • Avant, LLC

      640 N La Salle Dr Ste 535 Chicago, IL 60654-3731

      BBB Accredited Business
    • Avant, LLC

      222 Merchandise Mart Plz Ste 900 Chicago, IL 60654-1105

      BBB Accredited Business

    Business ProfileforAvant, LLC

    Consumer Finance Companies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    AG Healey Secures $1.6 Million From Online Loan Servicer Over Abusive Debt Collection Practices
    On 8/12/2021 the business entered into an assurance of discontinuance with the Attorney General of Massachusetts. The Assurance settles allegations that the business violated the AG’s debt collection regulations by failing to provide consumers proper debt validation notices and making illegal, high volume debt collection calls to consumers. Under terms of the Assurance,  Avant has now corrected its practices, including sending the required validation notice in its collection letters for consumers falling behind on payments, and updating its call policy to comply with state regulations. Avant has paid $1.6 million which will go to the Local Consumer Aid Fund to help support, protect, and advocate for consumers across the state on a variety of issues. The Assurance was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go here.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.08/5stars

    Average of 276 Customer Reviews

    Customer Complaints

    1,179 complaints closed in last 3 years

    240 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/2015

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Avant, LLC is an online consumer lender. Services include credit cards and loans.

    Products & Services

    Online Personal Loans, Online Consumer Finance, Technology

    Business Details

    This is a multi-location business.

    Find a Location

    Avant, LLC has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Avant, LLC

        222 Merchandise Mart Plz Ste 900 Chicago, IL 60654-1105

        BBB Accredited Business
      • Avant, LLC

        Alabama Service Area Montgomery, AL 36104

      • Avant, LLC

        640 N La Salle Dr Ste 535 Chicago, IL 60654-3731

        BBB Accredited Business
      • Avant, LLC

        222 Merchandise Mart Plz Ste 900 Chicago, IL 60654-1105

        BBB Accredited Business
      Headquarters
      222 Merchandise Mart Plz Ste 900, Chicago, IL 60654-1105
      BBB File Opened:
      2/27/2013
      Years in Business:
      11
      Business Started:
      12/6/2012
      Business Started Locally:
      12/6/2012
      Business Incorporated:
      10/5/2017
      Accredited Since:
      3/1/2015
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Avant of Illinois, LLC
      • AvantCredit
      • Avant
      • Avant Credit Corporation
      Business Management
      • Mr. Albert Goldstein, Co-Founder
      Contact Information

      Principal

      • Mr. Albert Goldstein, Co-Founder

      Customer Contact

      • Ms. Ashley Carter, Sr Associate, Complaints
      Additional Contact Information

      Fax Numbers

      • (312) 264-0891
        Other Fax

      Customer Complaints

      1,179 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/27/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Never received card in mail and there is fraud charges I reported entire amount to Avant after being transferred to 4 different people and getting no where with their very difficult employees who are rude and dont listen or understand English. Im a senior citizen and this is fraud but they are still asking me to pay for the fraud charges a the account even though I told them someone unauthorized used my card as I never received it. I live in a new command my mail is constantly being put in others mailbox even though Ive spoken to mail people and amazon.
      Read More

      Customer Reviews

      276 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kenny C

      1 star

      07/19/2024

      A loan officer from Avant personal loan sent me a contract for $5000 at 7% APR for 36 months. The real danger comes from their application "we need your online mobile banking user id and password because when we deposit your loan amount in to your bank account at that time we take a picture of the transaction and keep a Digital Records on your name. They assured me that they will only use it to verify my account and also send in a check for $300 for their verification process with the company money to make sure that your account is not a fake account or that you'll run away with the loan once deposited. Once that's done make sure you change your username and password to your online banking as they also advised as well. The real danger comes when you have to send the money back by either Apple gift cards or Cash App transfer. Little did I realize that the checks they login to my online bank account was very likely a fake check to which later caused a lot of problems with my bank that ultimately led to my account closure and ending my banking relationship sadly. The transfer failed and they closed my case thinking I've received my loan amount. Apparently their ACH transfer failed, there's a $1200 transaction fee to which they will try to send that amount to you then you have to transfer back to them through a 3rd party banking transfer or Apple gift cards. Even after repeated inquiries and assurance, I never got my money back or the loan. It's their company policy that I need to pay the fees so that they can send the money. They say that they are just a click away from direct depositing the money into my Cash app account, but won't do it until I send the $400 which they will add back into my account. In the end no money means no saving ***** for you. This whole situation left me devastated financially, emotionally, and mentally. Never trust this loan company otherwise you could be in this situation worst than you thought.  

      Local BBB

      BBB of Chicago & Northern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.