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Find a Location

Avant, LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Avant, LLC

      222 Merchandise Mart Plz Ste 900 Chicago, IL 60654-1105

      BBB Accredited Business
    • Avant, LLC

      640 N La Salle Dr Ste 535 Chicago, IL 60654-3731

      BBB Accredited Business
    • Avant, LLC

      222 Merchandise Mart Plz Ste 900 Chicago, IL 60654-1105

      BBB Accredited Business
    • Avant, LLC

      Alabama Service Area Montgomery, AL 36104

    Business ProfileforAvant, LLC

    Consumer Finance Companies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    AG Healey Secures $1.6 Million From Online Loan Servicer Over Abusive Debt Collection Practices
    On 8/12/2021 the business entered into an assurance of discontinuance with the Attorney General of Massachusetts. The Assurance settles allegations that the business violated the AG’s debt collection regulations by failing to provide consumers proper debt validation notices and making illegal, high volume debt collection calls to consumers. Under terms of the Assurance,  Avant has now corrected its practices, including sending the required validation notice in its collection letters for consumers falling behind on payments, and updating its call policy to comply with state regulations. Avant has paid $1.6 million which will go to the Local Consumer Aid Fund to help support, protect, and advocate for consumers across the state on a variety of issues. The Assurance was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go here.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.08/5stars

    Average of 280 Customer Reviews

    Customer Complaints

    1,179 complaints closed in last 3 years

    244 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/2015

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Avant, LLC is an online consumer lender. Services include credit cards and loans.

    Products & Services

    Online Personal Loans, Online Consumer Finance, Technology

    Business Details

    This is a multi-location business.

    Find a Location

    Avant, LLC has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Avant, LLC

        222 Merchandise Mart Plz Ste 900 Chicago, IL 60654-1105

        BBB Accredited Business
      • Avant, LLC

        640 N La Salle Dr Ste 535 Chicago, IL 60654-3731

        BBB Accredited Business
      • Avant, LLC

        222 Merchandise Mart Plz Ste 900 Chicago, IL 60654-1105

        BBB Accredited Business
      • Avant, LLC

        Alabama Service Area Montgomery, AL 36104

      Headquarters
      222 Merchandise Mart Plz Ste 900, Chicago, IL 60654-1105
      BBB File Opened:
      2/27/2013
      Years in Business:
      11
      Business Started:
      12/6/2012
      Business Started Locally:
      12/6/2012
      Business Incorporated:
      10/5/2017
      Accredited Since:
      3/1/2015
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Avant of Illinois, LLC
      • AvantCredit
      • Avant
      • Avant Credit Corporation
      Business Management
      • Mr. Albert Goldstein, Co-Founder
      Contact Information

      Principal

      • Mr. Albert Goldstein, Co-Founder

      Customer Contact

      • Ms. Ashley Carter, Sr Associate, Complaints
      Additional Contact Information

      Fax Numbers

      • (312) 264-0891
        Other Fax

      Customer Complaints

      1,179 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/23/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I am writing urgently to address errors on my credit report resulting from the disclosure of my personal information to credit bureaus, which has caused significant financial and emotional distress.Under 15 USC 1681 Section 602, I have the right to financial privacy and expect my information to be kept confidential.Furthermore, according to 15 USC 1681 Section 604(a)(2), a consumer reporting agency cannot share account details without my explicit consent, which I have not given.The discrepancies related to AVANT have negatively affected my financial standing and require immediate correction.It is also crucial to adhere to 15 USC 1666(b), which prohibits creditors from marking credit card payments as late under certain conditions.For reference, my account details are:Account Number: *******I request a thorough review of my account, prompt correction of the credit report errors, and strict compliance with federal laws regarding my information.Failure to promptly address these issues may lead to legal action. I appreciate your immediate attention to this matter.Sincerely,***************************
      Read More

      Customer Reviews

      280 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      William T

      1 star

      08/01/2024

      Horrible experience just trying to apply for their card. Credit Karma said I had an "outstanding" chance of being approved for a new card. I clicked. I applied. I was "approved for a $2000 card". My Transunion score was 710. All was great until it was time to use my phone to take a picture of my DL and selfie. That never worked. I tried my brand new S23... Nope. Tried the stock browser and Chrome. Next I tried my ******* Tablet (2023 model) - nope. So I tried my wife Iphone14 - nope. So I emailed their ***************** I was simply told to call their number. After MANY calls where I waited over 20mins I FINALLY got to a human. She couldn't speak clear English which made this harder, but at least it was a real person. She was clearly reading pre written sentences and not really listing to what I was saying. So after she reached the end of her lines to read, she puts me on hold. During that wait, guess what? I get a prompt from their website I was also logged into saying I successfully completed their ID check nonsense. Strange... Still while on hold... I get an email saying the same thing, it also says they are still reviewing my application for approval. Wait! I was already approved. That is why I was at the last step of simply verifying my ID. STILL while on hold, I get another email 1 min later saying I was denied. I have a 700+ credit rating and make $108k a year with almost no bills. This cannot be a legit company. Oh, right after I got the email - CLICK, I was hung up on. The reason they gave, too many hard pulls. Only had 2 all year, and 1 was from Avant!!!!! Complete BS.

      Local BBB

      BBB of Chicago & Northern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

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