The BBB Speakers Bureau offers trusted, expert speakers for business and community events on topics like fraud prevention, ethics, trust, and navigating today's marketplace. Our speakers bring real-world insights and BBB’s century-long credibility to every audience, from civic groups to corporate teams.

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BBB Speakers Bureau Topics

One of our BBB's goals is to make the public aware of our free programs and services offered to organizations and communities as an educational and precautionary resource.

BBB Business Solutions

CyberSecurity

A presentation on what cybersecurity involves. It highlights the importance of cybersecurity and tips on how to best protect ourselves.

Ethics in Action

This presentation covers ethics for middle and high school ages. It goes over social and business ethics through examples and discussions. Learn about how ethics affects you each and every day through this fun and interactive presentation.

Grow Your Business with BBB

This presentation goes over the important ways BBB can help your business grow. It covers who BBB is, what we do, free business resources, what it means to be a member, membership plans/benefits, and more!

BBB 101

A presentation on the history, vision and mission of your local BBB Serving E. Massachusetts, Maine, Rhode Island & Vermont.

Scams & Fraud

This presentation covers the most common scams currently circulating the community, the major red flags to watch out for, and the necessary actions to stay safe.

Mastering Your Credibility

Enhance the reputation of your business and learn how to grow your business better by utilizing BBB to establish trust and credibility within your community.

BBB Speakers

Paula Fleming

Chief Marketing & Sales Officer

508-652-4855

pfleming@boston.bbb.org

linkedin.com/in/paulaflemingbbb

Ms. Fleming is in charge of representing and communicating BBB’s values both internally and externally as the chief spokesperson for BBB. Over the course of her career, she’s participated in over five-hundred media interviews and attended hundreds of events where she sought opportunities to network and engage with other businesses for BBB.

Danielle Bass

Community Relations & Event Marketing Manager

508-652-4808

dbass@boston.bbb.org

linkedin.com/in/daniellebassbbb

Danielle Bass has been with the Better Business Bureau since 2019. She is a graduate of Westfield State University, where she received a Bachelor's degree in business management. Prior to joining the BBB team she helped coordinate the Walk to End Alzheimer’s at Patriots Place and has a passion for community engagement. She is excited to represent BBB at community events!

Jackie Ireland

Business Engagement Coordinator

508-652-4813

jireland@boston.bbb.org

linkedin.com/in/jackieireland444

Jackie Ireland has been with the Better Business Bureau since 2023. She is a graduate of Merrimack College, where she received a Bachelor's degree in Communications & Media with a concentration in Marketing. Jackie specializes in helping business owners become industry leaders. She excels in creating meaningful connections and partnerships in effort to support the success and expansion of every enterprise throughout Eastern MA, Maine, Vermont, and Rhode Island.

Schedule a program today!

Testimonials

The Better Business Bureau has been invaluable to me in my role as a Resident Service Coordinator in terms of providing information and resources to our residents. We recently had a presentation on avoiding frauds and scams for our residents and they loved it! [BBB] is a great presenter -- very organized, knowledgeable and engaging -- and our residents walked away feeling much less vulnerable to falling prey to a scam artist and prepared to handle the situation if they suspect they may be a victim of fraud. Thanks to BBB and Amy for providing this valuable community service!

Tracey Fitzpatrick

Camfield Tenants Association

[BBB] came to Portland and spoke to the ACE group here. This was a very helpful and informative program that adds value to all of our small businesses as well as helps us point our clients to the great resources of the BBB.

Terry Johnson

ACE

[BBB] spoke at the Salem State University Lifelong Learning Institute about scams, fraud and identity theft and she was a big success! She answered every question that the audience of 56 queried of her in a pleasant and comprehensive manner.

Everyone I spoke to after the event commented how much they gained from the quality of her information.

Ted N.

Intersession Speaker Series

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