- Getting Customer Reviews by Sending a Text
- Update Your Business Information
- BBB Business Blog
- BBB Events
Customers trust the integrity of BBB® Reviews
Sometimes the hardest part of building a strong online marketing strategy and positive online reputation is getting that first customer review. When your customers start with the trust of the Better Business Bureau® and you request a review, you will be surprised how easy it becomes.
Customers are more than willing to take a minute and offer a review when it is fast and easy to do. The Review Solution app takes all of the work out of it for you. You will be surprised at how quickly your customer reviews accumulate.
Capture reviews
through text.
- Download and activate the app
- Enter name
- Enter mobile number
- Click send**
- DONE!
Personalized text messages
- Your customer's name appears in message.
- Your company's name appears in message.
Mobile-friendly survey
- Your company's name appears in the survey.
- Your customer writes their review for your BBB® Business Profile.
The power of BBB® reviews.
- Customers trust the integrity of BBB® reviews.
- Reviews are posted to your BBB® Business Profile page.
- Powerful marketing tool to new customers.
Why are BBB® Customer Reviews different?
- Your BBB® attempts to verify the identity of every customer submitting a review.
- You can challenge the identity of the reviewer before the review is posted.
- Your BBB® doesn’t post any anonymous reviews.
- Every submitted review is sent to the business before posting.
- Personally identifiable information doesn’t get posted.
- BBB® checks customer email addresses.
- Your BBB® can work with both parties to help resolve issues.
Includes Premium
- You can now use your BBB reviews app to also get reviews on Google and other review sites
- Collect reviews on major review sites. Select from 100+ review sites.