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Find a Location

E Skin Care Store has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • E Skin Care Store

      120 100 E 1 St North Vancouver, BC V7L 1B1

      BBB Accredited Business
    • E Skin Care Store

      2100 1700 7 Ave Seattle, WA 98101-1360

    • E Skin Care Store

      Suite A Burien 2026 SW 152nd St Seattle, WA 98166

    • eSkinStore

      1700 7th Ave Ste 2100 Seattle, WA 98101

      BBB Accredited Business
    • eSkinStore

      2026 SW 152nd St Ste A Burien, WA 98166

      BBB Accredited Business

    Business ProfileforE Skin Care Store

    Online Cosmetic Sales
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/11/2003

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    E Skin Care Store is a Online Store + Skin Care Clinic with brands, formulations & techniques 

    Business Details

    This is a multi-location business.

    Find a Location

    E Skin Care Store has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • E Skin Care Store

        120 100 E 1 St North Vancouver, BC V7L 1B1

        BBB Accredited Business
      • E Skin Care Store

        2100 1700 7 Ave Seattle, WA 98101-1360

      • E Skin Care Store

        Suite A Burien 2026 SW 152nd St Seattle, WA 98166

      • eSkinStore

        1700 7th Ave Ste 2100 Seattle, WA 98101

        BBB Accredited Business
      • eSkinStore

        2026 SW 152nd St Ste A Burien, WA 98166

        BBB Accredited Business
      Location of This Business
      120 100 E 1 St, North Vancouver, BC V7L 1B1
      BBB File Opened:
      15/8/2003
      Years in Business:
      25
      Business Started:
      1/1/1999
      Business Started Locally:
      1/1/2001
      Accredited Since:
      7/11/2003
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Naturally Yours Skincare
      • Eternal Skin Care
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Ehsonollah Atigh, Owner
      • Salma Sarhadi, Manager
      • Joseph Milne, Accountant
      • Sonya He, Accountant
      • Salma Atigh, Office Manager
      Contact Information

      Principal

      • Joseph Milne, Accountant

      Customer Contact

      • Salma Atigh, Office Manager
      Additional Contact Information

      Fax Numbers

      • (604) 982-3242
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      30/01/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I ordered Glytone lotion Dec 10, 2023, and then found out product was on back order. The date when it would be available kept on changing. They hadn't charged me yet and had mentioned to me when I had called I wouldn't be charged until it was shipped. Today, 26 Jan ****, I called them to cancel the order, and they did, and sent me an email confirming cancelation 6:27pm EST. I checked my credit card online and they had put through a charge at the exact same time 6:27 for *****/ I immediately called them back to say that they just put through a charge for the order, and why? I was told they didn't, and if there is something showing on my credit card, there's nothing they can do.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sarah W

      1 star

      23/01/2024

      First off, took 1 month from ordering for me to get my products. Then, shipped me a defective product (cleansing balm was liquid with a solid clump floating in it) and broken Ultimage (bottom off, pump coming out and liquid leaking). This is $150 product! They are now saying I must PAY to ship back these broken/defective products in order to get a refund. Such a **** company BE WARE.

      E Skin Care Store Response

      24/01/2024

      Hello *****! Please allow me to respond to your review. First I apologize for the bad experience and delays in shipping. The delay is caused by manufacturer supply issues and we have done our best to source the products for you. Secondly the products damaged are mostly caused by cold temperature and freezing of the items if the package left outside or other reasons. Third, if we asked to return the items, we would provide a shipping label for you to return the item so there would be no cost to you. We usually do not need to have the damaged items be shipped back to us if confirmed by image and videos. I am not sure what has happened in this case, but I am following up with our customer service Reps. to find out. In the meantime please do not return the damaged items. I will be in contact with you regarding this matter via our order follow up portal.Sincerely,Customer Service Manager ****

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