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Business ProfileforAllied Van Lines, Inc.
At-a-glance
Customer Complaints
95 complaints closed in last 3 years
25 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- PO Box 988, Fort Wayne, IN 46801-0988
- BBB File Opened:
- 12/14/2011
- Years in Business:
- 96
- Business Started:
- 3/12/1928
- Business Incorporated:
- 10/28/1954
- Accredited Since:
- 1/10/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Business Management
- Ms. Lesli Bertoli, VP, General Manager
- Mr. Ron Sumner, Vice President, Shared Services
- Contact Information
Customer Contact
- Ms. Bridget Kelly, Assistant to the President
- Ms. Cheryl Gondell, Assistant to the President, Direct Customer Contact
- Additional Contact Information
Fax Numbers
- (260) 429-1704Primary Fax
Email Addresses
- Primary
- (260) 429-1704
Customer Complaints
95 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
03/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
57 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Aaron D
02/29/2024
Allied Van Lines, Inc. Response
03/01/2024
We sincerely apologize for the frustration and inconvenience you are experiencing from your relocation. It is never the intention of the carrier to perform their services in a manner less than you would expect from a professional moving service.
I do see that a claim was filed and the carrier accepted liability for most items claimed with a settlement headed your way if not already received.
Again, we do apologize that you had damage to report and that the service was not as professional as anticipated.
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