Description

I received an alert telling me my computer was hacked and to call the telephone number on the screen. The computer was locked and I couldn’t do anything. The rep identified themselves as working for Microsoft and will me fixed the problem. They remotes into my computer, sent a code and asked to remote into the computer. I agreed. They scanned the system (which probably gave them access to my personal accounts). I was advised that there was a pending payment for a pornography subscription. I told them it wasn’t ‘r me. We need to dispute that charge. I was then told that They would connect me to the Capitol One Fraud Support unit. The call from Microsoft would be a secured line and there is no conference calling allowed. She asked for the number on the back of my credit/ debit/card in order to connect us. That representative stated I need to pull the money out of my account before it is taken out. Get cash and they will tell where to deposit the cash in a secured account. Once all has been cleared it will be deposited back to my account. By the way, they suggested that I not mention it to anyone in the bank because it could have been anyone from the manager to the teller who could have compromised my account. They have access to all your information. They sent me a QR code to use when I get to the Bitcoin machine. They stay on the phone with you the entire time (to keep you from calling anyone). I could not access anything via Google from my phone. No internet connection. They claim to make sure you are safe.you. Put the money in, got a receipt and they continued to stay on the line. As I drove home I realized that maybe I had been hacked. I called CapitalOne when I got home and they indicated that there was no documentation about my accounts being hacked. My God they got me. Went to the bank this morning April 1, 2022. Explained what happened and started the procedure to close and open a new account.