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Resurgent Capital Services LP

Reviews

This profile includes reviews for Resurgent Capital Services LP's headquarters and its corporate-owned locations. To view all corporate locations, see

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Resurgent Capital Services LP has 6 locations, listed below.

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    Customer Review Ratings

    3.17/5 stars

    Average of 297 Customer Reviews

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    Review Details

    • Review fromJohn C

      Date: 04/12/2025

      5 stars

      John C

      Date: 04/12/2025

      Honestly they are a worthy advocacy, they complied with the laws, validated the dispute, and ultimately agreed to a settlement in installments that was very reasonable. In fact I honestly think they were honestly more accommodating than I would have been. Nobody likes dealing with creditors but ultimately they were fair and easy to work with.

      Resurgent Capital Services LP

      Date: 04/16/2025

      Thanks for taking the time to leave a review, ****. We appreciate your feedback!
    • Review fromJennifer R

      Date: 04/08/2025

      1 star
      I would like this removed from my credit report. I did not give the original creditor permission to sell my debt and in Ohio that is against the law! I will be talking to an attorney!
    • Review fromDebra C

      Date: 04/02/2025

      5 stars

      Debra C

      Date: 04/02/2025

      Very helpful in paying down my outstanding debts over the past several months. I would not be this far along if not for Resurgent!

      Resurgent Capital Services LP

      Date: 04/16/2025

      Thanks for taking the time to leave a review, *****. We appreciate your feedback!
    • Review fromKrystal M

      Date: 04/02/2025

      1 star

      Krystal M

      Date: 04/02/2025

      A representative said there are typically a number of different options regarding potential debt settlement amounts and payment plans on the online account through Resurgent. I made an online account and it says I do not have access to see my account online. I called back and a separate representative said that there is no timeline for when I might be able to see my account online. I have a right to know what my options are regarding potential payment plans and debt settlement options. I need immediate access to my account online to see these things. I want to resolve this issue but Resurgent is making that impossible at the moment.

      Resurgent Capital Services LP

      Date: 04/08/2025

      Thank you for bringing this matter to our attention. If we are able to identify a customer relationship, we will reach out confidentially to resolve the matter as appropriate. Alternatively, you may contact Customer Service at 1-888-665-0374.
    • Review fromChristopher F

      Date: 04/02/2025

      5 stars

      Christopher F

      Date: 04/02/2025

      Very helpful, very understanding, very blessed they give reminders,best part there giving me an opportunity to pay off my bills in a manner I’m able to.

      Resurgent Capital Services LP

      Date: 04/16/2025

      Thanks for taking the time to leave a review, ***********. We appreciate your feedback!
    • Review fromDelia R

      Date: 03/29/2025

      5 stars

      Delia R

      Date: 03/29/2025

      I'm grateful that they were able to work with me and not against me helpful and understanding others could learn from resurgent Thank you

      Resurgent Capital Services LP

      Date: 04/02/2025

      Thanks for taking the time to leave a review, *****. We appreciate your feedback!
    • Review fromLaurie M

      Date: 03/28/2025

      2 stars

      Laurie M

      Date: 03/28/2025

      Extremely, hard to get a hold of customers service, very argumentative, nasty people who are supposed to be trying to help you clean up your credit! Please hire new people, who care!

      Resurgent Capital Services LP

      Date: 04/01/2025

      Thank you for bringing this matter to our attention. If we are able to identify a customer relationship, we will reach out confidentially to resolve the matter as appropriate. Alternatively, you may contact Customer Service at *************** 
    • Review fromLisa V

      Date: 03/26/2025

      5 stars

      Lisa V

      Date: 03/26/2025

      Very easy to communicate with, up front about the costs and willing to work with you regarding payment plans

      Resurgent Capital Services LP

      Date: 04/02/2025

      Thanks for taking the time to leave a review, ****. We appreciate your feedback!
    • Review fromDale R

      Date: 03/23/2025

      1 star

      Dale R

      Date: 03/23/2025

      This company has refused pmt options from me to pay off my debts. Via email, and phone calls that was recorded with permission from their call center employees. From what I understand that makes the debt null and void. I am now contacting the Attorney General to see if I can get this resolved.

      Resurgent Capital Services LP

      Date: 03/26/2025

      Thank you for bringing this matter to our attention. If we are able to identify a customer relationship, we will reach out confidentially to resolve the matter as appropriate. Alternatively, you may contact Customer Service at *************** 
    • Review fromEbenezer K

      Date: 03/21/2025

      5 stars

      Ebenezer K

      Date: 03/21/2025

      The patience is on a different level and I love the way I'm gonna be debt free

      Resurgent Capital Services LP

      Date: 03/26/2025

      Thanks for taking the time to leave a review, ********. We appreciate your feedback!

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