Business ProfileforLithia Kia of Anchorage

I own a 2022 Kia **** It is fully paid for, still under warranty and has approximately ****** miles. I love this car, but the service I have received at Lithia Kia of Anchorage is not satisfactory. I have had my car at their service center 3 times this month. The first was because I had a warning light, as well as alarm sounds telling me to stop the car / power system issue. I called Lithia ************ They said to drive it in. They said that it would take them a couple of days. When I dropped it off they told me it would take a couple of weeks. After not hearing from them, I called, but they no longer answer the phone. They texted that they hadnt figured out what the issue was. A day later they texted to let me know they had figured out it was the **** fuse for the 12 volt battery. The very next day I received an urgent recall for my vehicle stating verbatim what they claimed they had figured out. It stated in bold not to drive the car, as the power could fail and result in an accident (!). He said it would take 7-10 business days to get the fuse. ~2 weeks later I was called: my car was ready. I picked it up. 3 days I had another warning light on my dash saying Refill Coolant. As this is an EV, I wanted to make sure to get the right coolant: it requires a special non-conductive coolant only. I checked Napa and OReilys and neither carried it. So, I took it to Lithia **** which was closed for Memorial Day weekend. I called and texted the service department listing that: 1) it needed the specific coolant to be refilled, 2) to check to make sure there were no leaks. They called yesterday and said they had done both and the car was ready. Today, not 24 hours later, I decided to check the coolant after driving ~50 miles. It is down to <1 inch. *** tried calling and texting and they are not responding to me now. This may sound irrelevant but I am 67, a recent widow, and live out in a very rural area and need my car. I am asking for help in resolving this issue.