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Find a Location

Rainaway Gutter Service has 1 locations, listed below.

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    Business ProfileforRainaway Gutter Service

    Gutter Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/5/2016

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Rainaway Gutter Service offers gutter installation, cleaning and repair, leaf guard, moss removal and roof cleaning services.

    Products & Services

    Gutters

    Business Details

    Location of This Business
    Wasilla, AK 99623-1500
    BBB File Opened:
    6/22/2016
    Years in Business:
    22
    Business Started:
    7/27/2001
    Business Started Locally:
    7/27/2001
    Accredited Since:
    10/5/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    4
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    8:00 AM - 4:00 PM
    Su:
    Closed
    Business Management
    • Mr. George E Brunswick, Owner
    Contact Information

    Principal

    • Mr. George E Brunswick, Owner

    Customer Contact

    • Mr. George E Brunswick, Owner
    Additional Contact Information

    Fax Numbers

    • (907) 892-2020
      Primary Fax

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I contacted this company in April of 2023 for an estimate for gutters for my home, my 12x16 shed and rework the old gutters from the house for ******** shed all with gutter screens. On 04/26/2023 **** came and gave me an estimate of $1500 for my home with no screens and no other quote. In ************ contacted me saying they would be scheduling service soon. I was contacted by his wife on May 22, 2023 to schedule service to start on July 14, 2023, with an email of another quote for my home to include gutter screen for $2035, no quote including the sheds. I call **** on 07/13/2023 in the evening to find out what time they would be arriving to start work the next morning and was informed that they had a job going and couldnt be at my house until maybe Monday, 07/17/23. He and his worker did come on Monday and took down old gutter, 2 pieces of facia board that was rotted and put up the gutter on the back side of the house, about 4 hours of work. I believe on 07/21/2023 the crew of 2 came and put up the facia boards, new front gutter and added the gutter screen, then on 07/25/2023 they came and put gutter on the small shed, the one that was to have used gutter put on it. I called the owner **** at about 4pm and asked him to call me as soon as possible in a message as they did not answer the phone. **** called me the next morning and at that point I told him I would hire someone lease to finish the job as I could not rely on him to do the job correctly the way I asked that it be done. He said God **** Lady, I was going to give you a discount but not now. He then sent by email a new invoice for $2764.50. I feel I am only responsible for the second invoice he sent for the house with gutter screens. He did not follow the instructions that he agreed to at the onset to rework the house gutters to fit the small shed, and never even made mention of the gutters and screens for the 12x16 shed.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Great West + Pacific

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