Business ProfileforCrowne Partners, Inc.

I am writing to file a formal complaint regarding ongoing noise disturbances in my rental property, which are severely violating my right to peaceful enjoyment of the premises. Below are the details of the situation:Nature of Disturbances:The noise disturbances primarily consist of loud banging, thumping, and vibrations originating from the unit directly above mine.These disturbances occur frequently throughout the day and night, disrupting our sleep, daily activities, and overall quality of life.The disturbances have become increasingly unbearable and have caused significant distress and discomfort for myself and my son.Attempts to Address the Issue:I have diligently reported the noise disturbances to the apartment management team on multiple occasions, seeking prompt resolution.Despite my efforts and communication with the management team, the noise problem persists, and I have not received adequate relief or resolution.The lack of action and resolution from the management team is in violation of my right to quiet enjoyment of the rental property.Impact on Quality of Life:The ongoing noise disturbances have created an environment of constant stress and discomfort, impacting our mental well-being and ability to enjoy our home.My son, in particular, is severely affected by the disturbances, as they disrupt his sleep and overall comfort, hindering his ability to rest and thrive.Request for Intervention:I am seeking immediate intervention from the Better Business Bureau to address this ongoing issue and ensure that my right to peaceful enjoyment of the rental property is upheld.I kindly request that the BBB assist in facilitating communication and resolution between myself and the apartment management team to find a satisfactory solution to the noise disturbances.Desired Outcome:I aim for a resolution that eliminates the noise disturbances and restores a peaceful and conducive living environment in my rental property.