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Find a Location

One Call Roofing, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • One Call Roofing, LLC

      5224 Creekside Loop Birmingham, AL 35244-3982

      BBB Accredited Business
    • One Call Roofing, LLC

      248 Chelsea Farms Ln Chelsea, AL 35043-1118

      BBB Accredited Business

    Business ProfileforOne Call Roofing, LLC

    Roofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/3/2011

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Based on information provided, this company offers contractor services for roofing installation and repair, such as, roof replacement, roof leak repair, metal roof installation and repair, etc.

    Business Details

    This is a multi-location business.

    Find a Location

    One Call Roofing, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • One Call Roofing, LLC

        5224 Creekside Loop Birmingham, AL 35244-3982

        BBB Accredited Business
      • One Call Roofing, LLC

        248 Chelsea Farms Ln Chelsea, AL 35043-1118

        BBB Accredited Business
      Location of This Business
      5224 Creekside Loop, Birmingham, AL 35244-3982
      BBB File Opened:
      6/3/2011
      Years in Business:
      23
      Business Started:
      1/1/2001
      Business Started Locally:
      11/23/2010
      Business Incorporated:
      7/6/2010
      Accredited Since:
      6/3/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 25382 for this business, issued by Alabama Home Builders Licensure Board. The expiration date of this license is 12/31/2024.

      These agencies may include:

      Alabama Home Builders Licensure Board

      445 Herron St

      Montgomery AL 36104

      (334) 242-2230

      https://hblb.state.al.us

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • One Call Alabama, LLC
      • One Call Construction, LLC
      • One Call
      • One Call Remodeling
      • One Call Roofers
      Business Management
      • Mr. Steve Stamba, Owner
      • Ms. Julie Davis
      Contact Information

      Principal

      • Mr. Steve Stamba, Owner

      Customer Contact

      • Mr. Steve Stamba, Owner
      • Mr. David Brackett
      Additional Contact Information

      Fax Numbers

      • (866) 372-5390
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/24/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I had my roof replaced by this company in May of 2019. Since having the roof replaced I have had ongoing roof leaking on 10/30/2019, 1/11/2020, 2/5/2020, 2/18/2020. 4/18/20, 6/24/2020, 7/19/2021, 10/21/2021, 8/25/22, and now most recently 2/11/24. The most recent leaking even left significant water damage on the inside of the house, and I was told by the company (since I am still under warranty) they would have someone fix the interior.I have attempted to call the company about this multiple times since February, but every time I have to leave a message with their answering service and no one returns my call. My warranty expires June 10th, and I feel like they are ignoring me so they will not have to honor the warranty.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Justin R

      1 star

      07/05/2024

      Using these people for a kitchen remodel that is ongoing. Pretty much they do nothing they say they are going to do. Leave a mess the few times they actually come out. Things that should take half a day take 3 days. No quality control. Zero communication. They do not seem to care at all. And you will have to do all the work when it comes to getting sinks, faucets, backsplash, countertops, etc. They just send you to places they have deals with to get a cut but even the places they use are as incompetent. This will be an ongoing blast of these people until complete and probably many months after. We are already a month behind schedule with no end In site. And the best part, they were supposed to move plumbing and their own electrician was not available and just left pipes cut and water cut off with no way to cut it back on until they show back up. We were out of town and they did not even tell us. Called them and their response oh I thought you were out of town. What? No ***** we did not leave for a month. We left for 5 days.

      Local BBB

      BBB Serving Central & South Alabama

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