We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Heating and Air Conditioning

Carden Heating & Cooling, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Carden Heating & Cooling, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Carden Heating & Cooling, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Matt R

      Date: 07/31/2024

      Approximately two years ago, I hired Cardin Heating and Cooling to install a new central air and heat unit at my house. Their business is at least an hour away from where I live but was willing to install the unit AND guarantee me that they would service the unit as needed. They gave me an estimate over the phone and, within a few days, installed a new unit. To be clear, before I made the purchase, I made sure that they would be willing to service the unit since I was an hour away. They assured me that they would. Fortunately, for two years I did not need to call them, but in the past month, I've had two issues with the unit. I called them, and they told me they were no longer servicing my area. They weren't in my area to begin with. The first problem we had was the water pan under the unit beginning to leak onto my back porch. When I looked at the leak, I discovered that instead of running the overflow pipe outside, they incorrectly ran the pipe over my back porch. When it began to leak, the water covered my back porch table and chairs. They refused to fix this issue. The second problem we had was my condensation pipe stopped up, causing my attack and upstairs to flood because they did not install a pipe for overflow. I called, left messages, and sent photos through ******** Messenger, and no one returned my call or messages. All I asked was that they honor their word to service my unit at least this one time and to fix their mistakes. Fortunately, I was able to find a new AC company, and they resolved this issue free of charge. I am disappointed they did not keep their word. They refused to fix their mistakes and service my unit when I needed them.

    Carden Heating & Cooling, Inc. is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.