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          Team Gunther KIA has 1 locations, listed below.

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            Business ProfileTeam Gunther KIA

            New Car Dealers

            Contact Information

            29816 Frederick Blvd

            Daphne, AL 36526-9585

            Get Directions
            Visit Website
            (251) 621-2277

            Customer Reviews

            1/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            Based on information provided, this company sells new KIA vehicles and pre-owned vehicles.

            Business Details

            Location of This Business
            29816 Frederick Blvd, Daphne, AL 36526-9585
            BBB File Opened:
            8/1/1998
            Years in Business:
            26
            Business Started:
            8/1/1998
            Business Incorporated:
            7/1/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 050047000 for this business, issued by Alabama Department of Revenue

            These agencies may include:

            Alabama Department of Revenue

            50 N Ripley St

            Montgomery AL 36130

            (334) 242-1170

            https://www.revenue.alabama.gov/division/motor-vehicle/

            Type of Entity:
            Corporation
            Alternate Business Name
            • East Bay KIA
            Contact Information

            Customer Contact

            • Ms. Valetta Collier, Office Manager
            • Ms. Ashley Gunther, Secretary
            • Denise Breakfield, Comptroller
            Additional Contact Information

            Fax Numbers

            • (251) 621-1385
              Primary Fax
            • (251) 621-8552
              Other Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            14 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/24/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            On September 14, 2023, I traded in 2020 ********** Tiguan car and leased 2022 ID4 from Team Gunther.The sales team demonstrated unethical sales practices by not disclosing all relevant information to me to make a right decision. 1) Specifically, the sales team never mentioned to me that registration fee for the electric car is almost twice high. 2) Also, the sales team never told me that their dealership is not authorized to service electric cars. I just found out about it after the car displayed a warning that inspection has to be scheduled. 3) The sales team wrongfully told me that the car does not require any service for the duration of the lease.4) The sales team promised that I can charge the car at the dealership for free. However, after several attempts to charge the car, I found out that the charging station is not working. I would like to return the electric car to the dealer since I am spending more money and time to maintain this car.
            Read 13 More Complaints

            Customer Reviews

            8 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Lakisha M

            03/12/2024

            Horrible service from the very beginning! I attempted to purchase my son a car with all approved already from my bank. The salesman ************************* had the absolutely worst customer service and very non chalant attitude. I tried to avoid actually speaking my opinion in an effort to help my son because he wanted the car. Well needless to say I canceled everything: sale and payment check to this dealer. Every questioned I asked he said to refer to the car facts. In addition after I expressed my concerns with his horrible service and that I would never purchase from this dealer he made a statement to my son. As a result I turned around and asked questioned him to be certain I heard what I heard. I honestly felt it was a racial statement because of our ethnicity. I would NEVER recommend or purchase from this dealership. The manager really wasnt too much more helpful although he apologized for his employee. Needless to say I purchased a vehicle the very next day with my bank car sale and 5* customer service from the salesman. ************************* has to be one of the worst salesman Ive ever met and this made my 8th car purchase.
            Read 7 More Customer Reviews

            Local BBB

            BBB Serving Central & South Alabama

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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