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Business Profile

Auto Repairs

Precision Tune Auto Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/17/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to this auto shop to get truck repaired l. As far as I can tell they did fix the problems I went in with. However, even though my electric windows worked when I went in, they did not when I left.They new the fuse box was the problem. They said they could not fix because they could not find a new part. They said that part is s no longer being made. They do not put in used parts.I do not care. Any business should be responsible for fixing a problem they broke. I Was told find a shade tree mechanic and get it fixed.That does not fix it. That removes them from the picture. They just do not want to fix it.

  • Initial Complaint

    Date:12/12/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Took my vehicle to this business on 11/22 for an oil change drove my car for 18 days was going to work this night pulled out of my driveway felt the car jerk proceeded to drive started smoking under **** pulled the car over put it in park shut it off got out called my husband when he got there he said there was no oil plug in it so the car stayed Park till they towed it the next morning now they're trying to say they're not responsible for the plug coming out said there's no way I drove it for 18 days and the plug just came out but that's exactly what happened and now they don't want to rectify the problem trying to say I sabotage the car myself or somebody else did

Precision Tune Auto Care is NOT a BBB Accredited Business.

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