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Business Profile

Plumber

Jackson Plumbing, Heating & Cooling, Electrical & Septic

Reviews

Customer Review Ratings

4/5 stars

Average of 6 Customer Reviews

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Review Details

  • Review fromRobert V

    Date: 04/09/2024

    5 stars
    We've been using Jackson plumbing for several years, and will continue to do so as long as possible. We never had anything but great service from their technicians, and have recommended them to several of our colleagues and friends.
  • Review fromJim K

    Date: 04/02/2024

    5 stars
    I have used Jackson Plumbing, Heating , and Cooling for many years and have been completely satisfied with all the work: electrical, plumbing, and gas fireplace repair. Technicians are knowledgeable and personable. I will continue to use their services when needed and highly recommend them.
  • Review fromBarbara A

    Date: 04/01/2024

    5 stars
    Wonderful service and great workmanship. I have been using them since July, 2016.
  • Review fromEdward R

    Date: 04/01/2024

    1 star
    I had a leak in by downstairs bath. I removed the ceiling sheetrock as well as sheetrock in the wall of a upstairs bedroom but could not identify the leak,I called Jackson and scheduled a appt.They showed up and identified a pin hole leak and repaired it within ten minutes in a 1/2" fresh water supply line.A two dollar fitting and $360.00 later it was repaired. Which is outrageous!Since all plumbers are state licensed, I'll defiantly look elsewhere for future plumbing needs.
  • Review fromCharles T

    Date: 01/18/2024

    3 stars
    Recently had to have a gas leak repaired. The pipe from the meter into the house was leaking and had to be replaced. Technician gave quote of $1500. We were over a barrel and had to have the repair done. The job took about 3 1/2 hours for plumber and an aide and supplies were one section of pipe plus variou fittings. The remainder was labor and service call. Supplies were probably no more than $150-$200. I asked for an itemized invoice showing parts and labor breakdown but technician said they estimate by the job and would not provide a breakdown. I had the same problem when they replaced a tankless water heater a couple of years ago. The total cost of the job seemed very high when you consider the cost of the parts and total time spent. In both cases our backs were to the wall and we had to have the work done. If we had time to get multiple quotes I would have done so. But a gas leak was an emergency and a house without hot water is unlivable. On the positive side the technician and assistant were very capable and did an excellent job.
  • Review fromCharlie W

    Date: 02/22/2023

    5 stars
    Excellent service and high quality workmanship. Ive used this company several times for plumbing, hvac and electrical work. The problem is always solved correctly on the first visit. I have always been impressed with the service technician sent to my home in terms of skill and professionalism.

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