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Find a Location

Cell Medix has 1 locations, listed below.

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    • Cell Medix

      2540 Fortner St STE 1 Dothan, AL 36305-3255

    Business ProfileforCell Medix

    Cell Phone Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2540 Fortner St STE 1, Dothan, AL 36305-3255
    BBB File Opened:
    4/12/2021
    Contact Information

    Principal

    • Ms. Terri Heard, Owner

    Customer Contact

    • Ms. Terri Heard, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    PAULA R

    1 star

    05/17/2022

    I THINK THEY HAVE THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN MY LIFE!!! BEING A BUSINESS OWNER MYSELF WE WOULD NEVER EVEN THINK ABOUT TREATING OUR CUSTOMERS THEY WAY THESE TWO INDIVIDUALS DID !! I TOOK MY PHONE IN TO SEE IF HE THOUGHT HE COULD FIX IT BECAUSE IT WOULDN'T HOLD CHARGE AND WHEN IT WOULD TURN OFF I COULDN'T GET IT TO CHARGE BK UP FOR DAYS AT A TIME, SO HE LOOKED AT IT AND SAID "YEA IT JUST NEEDS A CHARGING PORT" SO AFTER ME PAYING OVER $** THINKING MY PHONE WAS FIXED IT WAS STILL DOING THE SAME THING SO I TOOK IT BACK IN AND HE SAID IT WAS MY CHARGER AND TO JUST GET A NEW ONE BUT IT WASN'T MY CHARGER SO I TOOK IT BACK UP THERE! NOW, THEY OPEN AT 10 AM I THINK I ARRIVE ABOUT 9;45 AND THE DOORS WERE LOCKED AND HE SAW ME AND MY YOUNG DAUGHTER STANDING OUTSIDE BUT DIDN'T GET UP TO LET US IN SO WE STOOD THERE WAITING . HIS WIFE COMES OUT THE SIDE DOOR TO GO TO HER CAR AND I ASKED HER FOR THE TIME AND THEN ASKED HER IF WE HAD TO STAND OUT HERE IN THE HOT SUN FOR ANOTHER 10 MINUTES BEFORE WE COULD EVEN COME IN.. SHE SAID SHE WAS ABOUT TO OPEN THE DOOR..., BUT SHE DID NOT, SHE PROCEEDED TO JUST LOOK AT US AND NOT LET US IN SO I WAITED AGAIN FOR A FEW MORE MINUTES AND KNOCKED ON THE DOOR AND ASKED IF WE COULD COME IN , THEY WERE BOTH VERY RUDE SAYING THEY DIDN'T OPEN TILL 10. I TOLD THEM THAT I WAS AWARE THAT THEY OPENED AT 10 BUT SEEING THAT I HAVE BEEN DOWN THERE NOW FOR THE 3RD TIME AND THEY HAVE TAKEN MY MONEY KNOWING I'M STILL HAVING PROBLEMS WITH MY PHONE THEY COULD AT LEAST LET US IN THE DOOR, BUT THEY REFUSED . I STILL HAVE NOT GOTTEN MY PHONE FIXED!! AND THEY HAVE MY MONEY!!! THEY SUCK!!!! IN THIS REVIEW I HAD TO LEAVE A STAR RATING TO SUBMIT THIS BUT THEY DO NOT DESERVE ONE STAR!!

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