Reviews
Customer Review Ratings
Average of 2 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromBrandon R
Date: 11/02/2023
1 starWe explained to them our traveling job scenario with a family of 6 and they promised it would be easy to break the lease and move with simple and starlight forward payments.6 years later they are still pursuing money from me for the remainder of the full lease even though we gave them noticed and warned them just like they told us ****** have slapped the account in my credit report and promised to remove it but lied about that too.Review fromSally H
Date: 08/19/2022
1 starSally H
Date: 08/19/2022
Id give them zero stars if that were an option. Office staff is horrible. Ive asked for a form 4 ************** refuses to email it to me. She will not answer my questions and give me her supervisorss name so I can deal with someone else. The person she connected me to is her coworker who hung up on me. This is horrible customer service. Im happy to talk to a supervisor if one would ever call me back.Ive had a terrible experience with this company!!
Hensley - Graves Properties LLC
Date: 08/22/2022
I spoke with ***************** personally and I believe, after our conversation, that the sentiment toward our company has changed for the better. My apologies. Our marketplace is hospitality and we aim to be hospitable at all time.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.