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Find a Location

Team One Chrysler Dodge Jeep Ram of Gadsden has 1 locations, listed below.

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    Business ProfileforTeam One Chrysler Dodge Jeep Ram of Gadsden

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 1/3/2020

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Based on information provided, this company is a automobile dealer and offers new and pre-owned vehicles.

    Business Details

    Location of This Business
    1149 1st Ave, Gadsden, AL 35901-3545
    BBB File Opened:
    1/11/2013
    Years in Business:
    12
    Business Started:
    5/18/2012
    Business Started Locally:
    5/18/2012
    Business Incorporated:
    4/3/2012
    Accredited Since:
    1/3/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 31-00450-21 for this business, issued by Alabama Department of Revenue

    These agencies may include:

    Alabama Department of Revenue

    50 N Ripley St

    Montgomery AL 36130

    (334) 242-1170

    https://www.revenue.alabama.gov/division/motor-vehicle/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Team One Automotive Group
    • Team One Gadsden Auto Acquisition, Inc.
    Business Management
    • Mr. Gary Linam, Owner
    • Mr. Rudy Kirchner, Service Director
    • Mr. Bruce Kolz, General Manager
    Contact Information

    Principal

    • Mr. Bruce Kolz, General Manager

    Customer Contact

    • Mr. Gary Linam, Owner
    • Mr. Rudy Kirchner, Service Director
    • Mr. Bruce Kolz, General Manager

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chasity H

    1 star

    03/05/2022

    Walked in and test drove a car, they pulled my credit, and then was told we weren't approved when we were approved for a higher priced vehicle the day prior. In the middle of the process another salesman asked for the keys and he sold it out from under us. Very dirty business and not professional AT ALL. They'll ***** your credit for nothing.

    Team One Chrysler Dodge Jeep Ram of Gadsden Response

    03/08/2022

    We are disappointed that Ms. H**** left our dealership dissatisfied. No one wins when this happens. The actual reason Ms. H**** could not leave in the vehicle she originally wanted was a bank approval that required money down. They did not have money down at the time. This vehicle is a 2013 model which banks look at every vehicle differently. They mentioned they were approved for higher priced vehicle. She could have been approved but not knowing the details of that transaction we can not comment further. Again we want to earn everyone's business. But knowing the details of this transaction we followed the appropriate guide lines.

    Customer Response

    03/09/2022

    We had a check financed through my bank but y'all didn't even ask before moving on to her application and denying ours. The car should not have been available to her until all our options were exhausted but that's now how it happened and you just don't want to admit you were doing sloppy, unprofessional business and will probably continue to do so.

    Team One Chrysler Dodge Jeep Ram of Gadsden Response

    03/10/2022

    Ms. ***** I would be happy to sit down and talk with you face to face. Every story has two sides to it. I was not there to comment either way. So I am asking for the opportunity to listen. We do not run a sloppy or unprofessional business. I am more than happy to prove that to you.

    Bruce K***
    General Manager

    Customer Response

    03/10/2022

    I left my number for you to call and my husband did also. We did not receive a call but were not shocked that you didn't actually want to address this.

    Team One Chrysler Dodge Jeep Ram of Gadsden Response

    03/10/2022

    Ms *****,
    I have been trying to help and solve this situation. I never received your number. So please don't accuse me of not calling back. I have offered to have a face to face conversation. So if you and your husband would like to do that with the intention of solving this. Please let's start there.

    Bruce

    Local BBB

    BBB Serving Central & South Alabama

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