Business ProfileforGSBP Automotive

I first contacted **** on Wednesday after the 4th of July weekend to get help with my truck. They informed me that they were backed up from the weekend and wouldnt be able to work on my truck until Monday morning. I told them that would be fine go ahead and get me on the schedule for Monday morning. I work in the service industry myself and understand having to get caught up. I arranged to have my vehicle towed to **** so that they could work on it the following week. Monday rolls around and I do not hear from them all day so I gave them a call at 4:08PM. They told me they did not get to my truck on Monday and it would be first thing in the morning on Tuesday. I was Sounderstanding of the situation and just waited until the next day for them to get caught up. Tuesday morning I dont hear from **** at all so I give them a call at 8:27AM and get told they will not be able to get to my truck until Wednesday Fast forward to Wednesday and same thing do not hear anything from them so I give them a call at 10:54AM. Once again I get told they have not had time to get to my truck and they would get right on it on Thursday. Didnt even bother calling them on Thursday and also never heard from them on Thursday at all. Call them Friday at 7:26AM and get told that a technician is about to look at my truck this morning first thing and they would call me when they figure out something. What do you know do not hear anything back so I call them at 11:17AM and they said it will maybe be during the afternoon. I asked what happened to Monday and they asked who I talked to and acted like they had no idea what I was talking about. I told him to leave my key out for me and I would pay yet another wrecker to take it to a different shop. This business completely wasted my money spent having to tow my vehicle to and from their shop. Absolutely horrible customer service and very unprofessional.