Business ProfileforJason Pilger Chrysler Dodge Jeep Ram

Our experience was the worst we have ever had at a dealership and we have bought a lot of new cars over the years. This was supposed to be a done deal, my husband had already gotten a loan approved at the bank and was just supposed to write them a check when he came for the amount, only to find that even after the bank told the dealership on the phone that they would cover the check, that they would not take a personal check. In addition to that, when my husband questioned why the payments were more when he put $5000 down instead of $500 down, two of the salesmen tried to explain that it was better in the long run to put less down, which made zero sense. So, we went outside and looked at the sticker price again and then realized that they were charging us MORE than the sticker price.(72K instead of 67K) The sales manager stated that it was an error and they printed out the sheet on the wrong vehicle, but up until we went outside to look at the sticker, they were all trying to say that it was right, so we now wonder if they did it on purpose and were planning to just overcharge. Nothing was done before we got there, we expected the paperwork to be ready to go. Now my husband has lost 5 hours that he will never get back from work to drive down there for absolutely nothing. And the manager had the audacity to say that they normally charge $1k for outside loans but they will wave the fee. We will sell his truck to Carmax and get more in the long run for it that way and buy from another dealership. This place is a train wreck, don't waste your time and money