Reviews

This profile includes reviews for American Flooring, Cabinets & Granite's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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American Flooring, Cabinets & Granite has 3 locations, listed below.

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  American Flooring, Cabinets & Granite

  1050 W I65 Service Rd S Mobile, AL 36609-1304

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  American Flooring, Cabinets & Granite

  14750 Neal Rd Loxley, AL 36551-2505

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  American Flooring, Cabinets & Granite

  3845 Gulf Shores Pkwy Gulf Shores, AL 36542-2711

Review Details

• Review fromTiffany C

  Date: 02/14/2025

  5 stars
  I had a fantastic experience with American Flooring, Cabinets, and Granite! From start to finish, their team provided exceptional customer service and made the entire process smooth and stress-free. The showroom had a huge selection of high-quality flooring, countertops, and cabinets at great prices, making it easy to find the perfect materials for my home.The staff was incredibly knowledgeable and patient, answering all my questions and offering expert recommendations tailored to my needs and budget. They truly went above and beyond to ensure I was happy with my choices.The installation process was just as impressive. The crew was professional, punctual, and detail-oriented, delivering flawless results. Everything was completed on time, and the craftsmanship was top-notch.If youre looking for a reliable, honest, and experienced company for home renovations, I highly recommend American Flooring, Cabinets, and Granite. Their dedication to quality and customer satisfaction is second to none!

• Review fromSarah K

  Date: 04/05/2023

  1 star

  Sarah K

  Date: 04/05/2023

  DO NOT DO BUSINESS WITH THESE SHYSTERS. TERRIBLE PEOPLE and you will regret it. We met w owner *********************** on 10/18/22. Seems nice but is only interested in separating you from your money. We ordered new granite and cabinets for 2 baths n a kitchen. We told him we were leaving end of Oct, back 12/28/22. He said everything would be done before we came back. No problem we were told. It was a HUGE problem. The cabinet installers are complete incompetents, installing all upper cabinets upside down. They had to be ripped out and new ones installed. They caused a water leak from disconnecting ice water line. Left it dripping 6 days. We had to call plumber and mold remediation co. Its now beginning of January and we have no where to live. Make plans to stay at a condo nearby. $5000 out of pocket cuz it took forever for new cabinets to come. Cabinets get installed but missing glass and handles. Takes 6 weeks to get those. We had to straighten out and fix the granite install as they didnt know what they were doing either. Get the final bill and these a$$holes give us a discount of our $5000 out of pocket expenses and CALLED IT A DISCOUNT! How dumb do they think people are?? I hate my new kitchen and baths. Makes me sick to look at them and realize I paid to get screwed this badly. Dont do business w this company. There are plenty of other mediocre companies you can choose.

  American Flooring, Cabinets & Granite

  Date: 04/06/2023

  There were issues with this project beginning with their cabinets being back ordered from the supplier they selected. This result caused a delay in meeting this customers request to have the job completed by their deadline. As with any construction in a home there can be delays and mistakes made.  We did not shy away from this project.

  When the customer returned and found the ******************** were not to their satisfaction we immediately ordered new cabinets for the project.  We paid the plumber invoice and reimbursed the customer for the out of pocket expense. Since there was an outstanding balance on their two tickets, we deducted this amount from their balance. 

  As we do with all of our customers we do not walk away from projects. We stay with the project until it is 100% complete.  We serviced this customer with everything requested. Their selection of cabinets and countertops is absolutely gorgeous.   We feel this complaint is unfair and unnecessary..