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ComplaintsforB & M Management, LLC
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Complaint Details
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Initial Complaint
09/22/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went through the necessary steps to lease apartment unit **** at Carrington Park. I completed all verification steps needed by July 29th and my move in date was September 10th. I was informed verbally one day prior to move in about a bathtub issue. On September 10th when I viewed the tub, which appeared filthy the apartment was clearly not move in ready. After I viewed the apartment and spoke with the leasing consultant, I was told that if I didn't move in that day my rent would increase. I asked her to call the manager, who agreed to resolve. However, I incurred extra expenses not accounted for because the unit was not ready when agreed. After the treatment I received from the leasing consultant and lack of proper management of the property - I requested my security deposit back from the manager. My request was initially ignored and then denied. I would like my security deposit back, as well as the expenses I incurred for my loving arrangements 9/10-9/17 2021
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Contact Information
Customer Complaints Summary
15 total complaints in the last 3 years.
4 complaints closed in the last 12 months.