Business ProfileforSafety Environmental Laboratories, Inc.

Prior to scheduling a home inspection with Safety Environmental, I had a lengthy conversation over the phone about exactly what the inspection would include. I was assured that my home would be inspected from attic to crawl space and every surface in between, any source of water damage and/or mold would be pinpointed, and my familys health would be prioritized during the inspection and in the report. On July 3, 2023 **** came to my home to perform the inspection. **** was very nice and well mannered, however, he never entered the attic, only viewed one section of the crawl space, and even failed to look under the kitchen and bathroom sinks. The section of crawl space that was never even viewed has a shower, sink, toilet, and washing machine above it. We paid $1050.00 for an inspection and report that didnt provide us with any new information. I expressed my dissatisfaction with the services that were promised but never provided and requested a refund of 75%. We paid over $1000 and still didnt have what we needed to move forward with repairs and remediation. I feel that a 75% refund is necessary because they did not do the job they said they would do, and we still lack what we need to solve any problems with our home. ********************* apologized that we were never given a complete inspection and said the best that their company could do to make it right is to come out to do another inspection in 1-2 weeks. The report takes 5-7 business days. Meaning we would potentially have to wait another 3 weeks for any answers or solutions. This is unacceptable especially when the health of our children is potentially being negatively impacted by this situation. I am highly disappointed that we paid for services that were never rendered. I would not recommend SELC to anyone ever.