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Find a Location

Merchant Automotive Group has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Merchant Automotive Group

      1406 E Highland Ave Selma, AL 36703-3227

      BBB Accredited Business
    • Merchant Automotive Group

      1402 E Highland Ave Selma, AL 36703-3227

      BBB Accredited Business
    • Merchant Automotive Group

      110 Highway 231 N Troy, AL 36081-1767

      BBB Accredited Business

    Business ProfileforMerchant Automotive Group

    New Car Dealers
    Multi Location Business
    BBB accredited business

    Current Alerts For This Business

    Licensing:
    On 09/30/2023 BBB confirmed that Merchant Automotive Group had not obtained a necessary license from Alabama Department of Revenue. BBB encourages you to contact the following agency or agencies to confirm this information: - https://www.revenue.alabama.gov/division/motor-vehicle/ - 3342421170

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/26/2019

    Years in Business: 1

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Merchant Automotive is a family-owned and locally run car dealership in Selma, Alabama. Our team is confident that you will find the vehicle you’re looking for at a price that is right for you! We have new Honda vehicles and reliable pre-owned vehicles, and our financing team is dedicated to helping you find competitive financing or leasing plans to meet your needs. As a full-service dealership, we have a certified team of technicians that offer an array of quality automotive services like brake work, oil changes, A/C services, wheel alignments, and more; our service team has your back. At Merchant Automotive in Selma Alabama, we love the community; stop by or schedule an appointment today, we’re excited to help!

    Products & Services

    Based on information provided, this company offers sales and service of new or used vehicles.

    Business Details

    This is a multi-location business.

    Find a Location

    Merchant Automotive Group has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Merchant Automotive Group

        1406 E Highland Ave Selma, AL 36703-3227

        BBB Accredited Business
      • Merchant Automotive Group

        1402 E Highland Ave Selma, AL 36703-3227

        BBB Accredited Business
      • Merchant Automotive Group

        110 Highway 231 N Troy, AL 36081-1767

        BBB Accredited Business
      Location of This Business
      1406 E Highland Ave, Selma, AL 36703-3227
      BBB File Opened:
      5/3/1993
      Years in Business:
      1
      Business Started:
      6/1/2023
      Business Incorporated:
      5/1/2023
      Accredited Since:
      3/26/2019
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 270504900 for this business, issued by Alabama Department of Revenue. The expiration date of this license is 9/30/2023.

      These agencies may include:

      Alabama Department of Revenue

      50 N Ripley St

      Montgomery AL 36130

      (334) 242-1170

      https://www.revenue.alabama.gov/division/motor-vehicle/

      BBB records show a license number of 16049835164780 for this business, issued by Alabama Department of Revenue. The expiration date of this license is 9/30/2024.

      These agencies may include:

      Alabama Department of Revenue

      50 N Ripley St

      Montgomery AL 36130

      (334) 242-1170

      https://www.revenue.alabama.gov/division/motor-vehicle/

      BBB records show a license number of 1649856297848 for this business, issued by Alabama Department of Revenue. The expiration date of this license is 9/30/2024.

      These agencies may include:

      Alabama Department of Revenue

      50 N Ripley St

      Montgomery AL 36130

      (334) 242-1170

      https://www.revenue.alabama.gov/division/motor-vehicle/

      BBB records show a license number of 16049856484201 for this business, issued by Alabama Department of Revenue. The expiration date of this license is 9/30/2024.

      These agencies may include:

      Alabama Department of Revenue

      50 N Ripley St

      Montgomery AL 36130

      (334) 242-1170

      https://www.revenue.alabama.gov/division/motor-vehicle/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Birmingham Luxury Motors
      • Long-Lewis Ford Honda
      • Long-Lewis of Selma, Inc.
      Hours of Operation

      Primary

      M:
      8:30 AM - 6:00 PM
      T:
      8:30 AM - 6:00 PM
      W:
      8:30 AM - 6:00 PM
      Th:
      8:30 AM - 6:00 PM
      F:
      8:30 AM - 6:00 PM
      Sa:
      8:30 AM - 6:00 PM
      Business Management
      • Ms. Melanie Wlodyga, Customer Relations Manager
      • Mr. Nooris Merchant, Owner/Partner
      Contact Information

      Principal

      • Mr. Nooris Merchant, Owner/Partner

      Customer Contact

      • Ms. Melanie Wlodyga, Customer Relations Manager
      • Mr. Nooris Merchant, Owner/Partner
      Additional Contact Information

      Fax Numbers

      • (334) 875-4650
        Primary Fax

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/29/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I bought a vehicle from Merchant Honda in the Selma Alabama on Feb 10,2024 and today is ***** 28,2024. I bought this out of state as I reside in ****** Georgia, and to this day the vehicles title still has not been completed and title to Georgia DMV so that I may get it registered with my County of Gwinnett. I have contacted numerous times between the Dealership regarding these issues among others that my DMV has also stated is insufficient also. None of these things have been rectified and multiple times I have had to beg dealer for new temporary tags as the ones I had expired and I was driving without them. I communicated through phone and email still with no luck as title work and payments are always being sent back everytime. As of the 3 months that I have dealt with this I seek immediate resolution as I have never dealt with a business practice this terrible in my life. It does not appear Title was cleared prior to sale of Vehicle, and they are not owners of title of vehicle as it is title to original lien holder and owner which makes it not their vehicle to sale.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Serving Central & South Alabama

      BBB Reports On

      BBB reports on known marketplace practices.

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