Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Retailer

The NSJ Collection

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1.29/5 stars

Average of 14 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromTasha M

    Date: 10/07/2024

    1 star
    Horrible customer service or no c/s, they didnt respond to any of my emails. I contacted them to inquire about why my items had not been shipped after a month but a shipping label had been created within a few days. On top of a month to ship 2 items they only sent one item. No note, no partial refund no Nothing. I will gladly take my business elsewhere and go through my bank to get my partial refund.
  • Review fromLynn A

    Date: 08/28/2024

    1 star
    SCAM ARTIST DONT BUY!!!!!!!!!!!!!!!Thats why we hate to buy from our own people thats crazy
  • Review fromTammie k

    Date: 04/02/2024

    1 star
    This company is a joke. They do not respond to your messages and very poor communication skills. The do not know how to run a . company. How do you not refund people their money when it is clearly your fault like sending the wrong order. Do not ever order from them.
  • Review fromMEAGAN M

    Date: 02/01/2024

    1 star
    They are a scam. They will put clothing on their website advertising clothes they do not have. Then will say they are refunding. But they will never send you your money back. They have done the twice.
  • Review fromRochelle M

    Date: 08/19/2023

    5 stars
    I love this online boutique ?? great Material and Fast shipping!! Thanks NSJ I was extremely satisfied!
  • Review fromDaj L

    Date: 05/23/2023

    1 star
    This business is a scam. I ordered two tracksuit sets and only received one. I constantly tried to contact them via email and Instagram and they ignored my messages until they finally sent a ***** store credit. The store credit wouldnt cover the amount of one tracksuit therefore, they were still trying to SCAM more money out of me. Their clothes are straight from aliexpress so I would suggest looking on their website instead of NSJ Collection. Their Instagram is @nsj_collection. Dont do business with them they are fraudulent.
  • Review fromBreanna T

    Date: 02/07/2023

    1 star
    This place is a scam!!! I order from them and still have not received any items.. all they do is creat a label for usps..I have sent multiple emails and no response!! Please do not order from them!
  • Review fromNakeya H

    Date: 12/05/2022

    1 star
    SCAM DO NOT I ordered 2 sets from them never received I ordered on 11/07/2022 after several emails to the company I got a notification saying shipped well once I checked the tracking number with USPS only a shipping label was created USPS never received the merchandise to deliver. This place is a scam. I have tried reaching out to them several time once they told me their computers where down. This is sad for people to take your money. DO NOT BUY ANYTHING FROM THEM
  • Review fromCourtney R

    Date: 11/16/2022

    1 star
    I order two sweat suits and I received my shipping confirmation the next day or so and then the package stop tracking. I placed a claim with the post office and I reached out to the merchant and she said she had a mistake on the label and she fixed it. I received the package and only on suit was in there and she have given me a store credit for the other. I then went and ordered another item that was in stock paid another * dollars for the package to be scanned but not received at the post office. This is so sad that people can’t be honest and take hard working people’s money. To add the site is now gone and disabled so I had to reach out via Instagram.
  • Review fromLynn A

    Date: 10/14/2022

    1 star
    I ordered items almost a month ago and haven’t received anything no updated shipping or anything and they stop responding

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.