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Find a Location

Bradberry Service Company, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBradberry Service Company, Inc.

    Heating and Air Conditioning
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/23/2012

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Bradberry Service Company, Inc. is a commercial and residential heating, air conditioning, and refrigeration company.

    Products & Services

    Air Conditioning Repair & Service, AC Repair, Furnace Installation, Air Conditioner Service & Maintenance, Ductless AC Installer, Ductless AC & Ductless Mini Split, Heating Repair, Heating Service, Heating Maintenance, Heating Installation, Refrigeration Repair, Refrigeration Installation, Refrigeration Maintenance, Duct Work, Duct Installation, Sheet Metal Fabrication

    Business Details

    This is a multi-location business.

    Find a Location

    Bradberry Service Company, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2412 21st St, Tuscaloosa, AL 35401-4542
      BBB File Opened:
      5/22/2012
      Years in Business:
      16
      Business Started:
      1/1/2008
      Business Started Locally:
      2/12/2009
      Business Incorporated:
      2/12/2009
      Accredited Since:
      5/23/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 08250 for this business, issued by State of Alabama Board of Heating, Air Conditioning and Refrigeration Contractors. The expiration date of this license is 12/31/2024.

      These agencies may include:

      State of Alabama Board of Heating, Air Conditioning and Refrigeration Contractors

      100 N Union St, Suite 986

      Montgomery AL 36104

      (334) 242-5550

      https://hacr.alabama.gov

      BBB records show a license number of 51773 for this business, issued by State of Alabama Board of Heating, Air Conditioning and Refrigeration Contractors. The expiration date of this license is 12/31/2024.

      These agencies may include:

      State of Alabama Board of Heating, Air Conditioning and Refrigeration Contractors

      100 N Union St, Suite 986

      Montgomery AL 36104

      (334) 242-5550

      https://hacr.alabama.gov

      Type of Entity:
      Corporation
      Business Management
      • Mr. Jonathan Bradberry, President
      Contact Information

      Principal

      • Mr. Jonathan Bradberry, President

      Customer Contact

      • Mr. Jonathan Bradberry, President
      Additional Contact Information

      Fax Numbers

      • (205) 764-0055
        Primary Fax

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/15/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I had an AC installed by this company two years ago. The cost was $*****. I have a manufacturer warranty for 10 years but labor for any issue will have to be paid by me. I recently had my AC stop working on August 11, 2022. I contacted the company the same day and was told someone will be sent out the next day on August 12. The company no-showed for the service call and when I called them to find out what happened, they told me they no longer want to do business with me. I'm now left scrambling to find another company to come for emergency maintenance while it is 90 degrees outside. They could have at least told me yesterday that they couldn't come out for service so I could find someone else. However, as the original installers and as long as they're in business, they should be responsible to come fix the issue, obviously at a cost for the labor. Agreeing to come and then not show up and then "fire" me is unprofessional. The company should stand by their work and not just take my money and run.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Felicia C

      5 stars

      12/12/2022

      My mother needed a new furnace and we didn't know what company to choose. I call Bradberry and the receptionist was so very helpful. We were in contact with a technician quickly. They installed her unit the same day. We are so very pleased. The technicians did a great job and were very professional. I would highly recommend this company.

      Bradberry Service Company, Inc. Response

      12/20/2022

      Thanks for your kind review *********************. We always strive to go above and beyond for our customers!

      Local BBB

      BBB Serving Central & South Alabama

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