At-a-glance
Products & Services
Business Details
- Location of This Business
- 1432 Montgomery Hwy, Vestavia Hills, AL 35216-3607
- BBB File Opened:
- 9/1/1988
- Years in Business:
- 55
- Business Started:
- 1/1/1969
- Business Started Locally:
- 1/1/1969
- Business Incorporated:
- 1/1/1969
- Accredited Since:
- 4/1/1991
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Don Roberts, President/Owner
- Contact Information
Principal
- Mr. Don Roberts, President/Owner
Customer Contact
- Mr. Don Roberts, President/Owner
- Additional Contact Information
Fax Numbers
- (205) 991-7017Primary Fax
Phone Numbers
- (205) 508-4144Other Phone
- (205) 822-4334Other Phone
Website Addresses
- (205) 991-7017
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Gloria B
12/21/2021
Don's Carpet One Floor & Home Response
12/22/2021
Ms. Baldwin I apologize for the misunderstanding at the time of purchase. When a client comes in to make a material only purchase, the client provides the measurements needed. When yourself and the two gentlemen you were with came in, you provided the measurements of the space you wished to purchase tile for. We ask our customers if the added a 10% waste to any tile order to account for the cuts you make when the material is installed, and for breakage due to the nature of the product. I understand how this could be considered asking you to order extra by Jesse. The material you purchased was special ordered and we cannot return it to the manufacturer. We did, however make an exception and returned two bags of setting material even though the bags were brought in wet and had already set up and could no longer be used. We also returned 2 bags of grout for you. Please take our sincerest apologies on this misunderstanding. I did speak with our owner, and he is willing to give you a credit for the couple boxes of tile towards a future purchase of anything we carry including cleaning supplies. I hope this will be satisfactory to you. Thank you Samantha Blythe, Store Manager.
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