Customer ReviewsforBad Boy Mowers, LLC

After about 8 hours the steering linkage loosed to point I could not back up with right arm. Could not tighten linkage, it is just loose so will not go forward or backward in synch with both arms. Dealer, Sutherlands Lumber, picked up 2 weeks ago and as of today has not even looked at the machine. Informed that some people wait for months for parts during busy season, so lucky they will get to it soon.

They do everything they can to not honor service bulletins under warranty, even to the point of writing in a requirement in their warranties to have a certification, issued by Bad Boy to even BUY the part. 2023 MZ Rambler 42in mowers have a known issue where, within about 5 uses, the deck belt comes off. There is a service bulletin where this is supposed to be covered under warranty, *along with the belt.* They KNOW about this problem! I have a call recording, of Bad Boy Mowers Warranty Dept, raising their voice, trying to avoid basic services on my residential MZ Rambler mower. AR and AL are single-party consent states for recording conversations. It will be shared widely. The ONLY way to have them honor the warranty is to haul the machine in, driving possibly an hour or more away to a dealer/service center.... also at my cost, if I can even get a vehicle and trailer. I will work that out, because they have houdini'd the customers, but I will not support that company again, and I will hold them accountable. I purchased a US built mower from a US based company, expecting a better experience than a foreign branded Lowes/Home Depot special... I was badly disappointed in how they handled it. I for one, will never purchase another Bad Boy product, and will ensure that is the same for people I know. It's simply a bad company. How they have a BBB A+ is beyond me, so just read the complaints before buying.

Horrible company to work for. Intentionally ships out mowers that don’t pass inspection. I left the company after 2 years due to their unsafe practices and conditions. My last day there they shipped out a mower to tractor supply with a gas leak!

I bought the mower from Tractor Supply. I didn't even make one pass around my yard before the belt came off. After 30 minutes of getting the belt on, the mower would not start. I charged the battery, put in a new battery, but it still would not start. I moved the levers to put the mower in neutral to put it into my garage, but the wheels stayed hydraulically locked so the mower cannot start and cannot be moved.

Hands down the best mower I have ever owned. I have a 5 acre yard that I can cut 3 times on 1 tank of gas. The 2023 ZT Elite Limited is fricking awesome. Feels like I’m riding on air with this mower

The Badboy mower actually works ok when you get the right drive belt on it. I ordered a grass catcher for our 42” zero turn. Nobody in the parts department Could tell me how big it was or what the weight is. It took them 2 weeks to ship it because they had 107 back orders. That didn’t stop them for charging me that day and then the price changed 3 times because of freight. It started out as $550 and ended up $869 without any real explanation other than it was freight cost. Their parts department is a joke and nobody will take responsibility for anything. I would never buy another BadBoy again and I would advise anyone looking for a zero turn to look elsewhere.

These mowers are junk and are extremely dangerous. Mine caught fire while using it and Bad boy warranty service wouldn't even cover it and it is only a year old. I hate it.

I bought a 60" Maverick commercial grade Bad Boy in Spring of this year and the seat is so uncomfortable I can't finish cutting grass before I have to put some kind of padding down before I sit back down.As much money as I spent on that mower you would think the seat would be better than that I can actually feel ,with my hand,the design of the seat bottom.The seat feels like there was some padding left out honestly.

Our bad boy was couple months old and after mowing we parked it and later found the shed the mower was in engulfed in flames. Nothing in the shed but the mower and new auto parts still in their boxes. Nothing with fuel in the shed bad boy said there is no proof it was the mower and they haven’t heard of their mowers starting on fire but if you read the reviews you’ll see it has happened they won’t replace the mower!

The quality of bad boy mowers is terrible. I bought a new Rouge mower and just had to change spindle, 3 idler pulleys and the belt tensioner pulley. Have changed the belt tensioner spring 3 times and hydrolic pump spring. Bleeder valve on hydrolic pump is frozen. Changed the switch to engage blades and key switch. All this and my mower only has 248 hours on it. Warranty ran out this past March and of course they wouldn't help with all the pulley issues. I have had many mowers with tons of hours and never had this many problems. While I was in the shop purchasing my expensive pulleys there was another customer there purchasing a pulley for his rouge that only had 100 hours. This was my first Bad Boy and will be my last. I do not recommend this mower as the quality is not there.