Reviews

This profile includes reviews for Walmart's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Walmart has 2999 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Walmart

  702 SW 8th Street, M.S. 0705 Bentonville, AR 72716-6209

• 

  Wal-Mart Stores, Inc.

  1 Frankel Way Cockeysville, MD 21030-3220

• 

  Wal-Mart Stores, Inc.

  12500 Country Club Mall Rd Cumberland, MD 21502

• 

  Wal-Mart Stores, Inc.

  130 Carroll Island Rd Middle River, MD 21220-2208

• 

  Walmart

  2421 Monocacy Blvd Frederick, MD 21701

Review Details

• Review fromRamon D

  Date: 05/02/2025

  1 star
  Purchase some tires and I returned to the store to have the issue looked at this Walmart. Although I was second in line, I waited over two hours only to be told the sensors were “bad,” and that it wasn’t Walmart’s responsibility. Unsatisfied with the vague explanation, I took my vehicle to a professional tire shop for a second opinion. The technician confirmed that the TPMS sensors were physically broken — a type of damage that typically results from improper handling during tire installation. The technician made it clear this kind of damage is not wear and tear, but rather the result of negligent service. Due to this poor service, I am now facing $300 in repairs to replace the broken sensors. This was a completely avoidable expense had the tire installation been done properly. The Walmart team refused to accept responsibility and offered no support or resolution. This level of service is unacceptable for a company of Walmart’s size. The people that work on that store has 0 customer service skills. Horrible the worst place ever….

• Review fromMason K

  Date: 05/02/2025

  1 star
  For a global company, I’ve never seen such unethical business practices used. I purchased a computer and was told it would be delivered the next day. After it was delayed I reached out to customer support, and was told the product was actually out of stock. Upon getting escalated to a manager I was told that they actually had located the item, and that it would be delivered the next day and they guaranteed that to be the case. The following day the item wasn’t delivered so I called back in and was told it was out of stock. Essentially they are pulling a bait and switch online by showing things to be available, allowing you to purchase, and just hoping that they will be able to fill the order some day. I’m now being told it can take up to 48 hours to call other stores and see if they have one available.

• Review fromYashica N

  Date: 05/02/2025

  1 star
  I ordered 12 boxes of 2024 Panini Donruss Optic Football NFL retail products, and every single box arrived damaged. The corners were crushed, and the packaging was visibly dented, making them unusable for collecting or reselling. I reached out to Walmart customer support and was shocked by how unhelpful they were. Despite providing photos and a detailed explanation, they refused to offer a refund or replacement. The entire experience has been frustrating and disappointing. As a longtime customer, I expected better service and accountability. Be cautious when ordering collectible or condition-sensitive items from Walmart — support may not have your back if something goes wrong.

• Review fromMICHAELA R

  Date: 05/01/2025

  1 star
  Waited 1.5 hours for a pick up order, spoke to the store multiple times and they said it would be another 30 minutes before they had time to bring it out to us. Spent another 30 minutes on the phone with Walmart corporate just to cancel our order and be told it would take 7-10 buisness days for a refund. Horrible customer service and experience.

• Review fromLinda M

  Date: 05/01/2025

  1 star
  I am a disabled, female, 64-year-old customer living in Folsom CA. I am legally blind, profoundly deaf, and have balance issues. I cannot drive. I belong to the Walmart grocery delivery program, and I appreciate it very much . On 5-1-25 however, my groceries were delivered, and it was the wrong order. None of the items were mine. I tried to call the driver back. No answer. I called Walmart’s main customer service. The person had very limited English and I think the situation was too complex. They wanted me to return all my items on the computer. Put in a new EXPRESS order and throw away everything I did receive. That cost Walmart A LOT of money and seems totally illogical. I called my local Walmart, who delivered the incorrect order. I had to call 6 times. 3 hang ups. 3 – there is nothing I can do speeches. Call corporate. The female employees were all nice, respectful, and at least TRIED to be helpful. All male employees, especially the online grocery manager, were so rude. He made me cry as I felt disrespected, insignificant, and scared. I depend on others to help me. Walmart made the error. Not me. I am a Walmart Plus member, a Sam’s Club member, etc. I spend a GREAT deal of money at Walmart. I feel I should be treated accordingly. At this point, I am looking forward to the Walmart Boycott and I’ll have Safeway deliver my groceries. Is this how Walmart want to be represented? I already posted on the Folsom Walmart Facebook – there are tons more social media sites.

• Review fromBILLIE O

  Date: 04/29/2025

  1 star
  On 4/27 I placed an online order for pickup. The temporary hold amount was $145.31. The actual total was $136.32. On 4/29, the hold fell off and my bank was charged only the $136.32. An hour later I received an alert from my bank that Walmart just debited $8.99 from my account, which is the exact amount of the hold that fell off this morning, and it had been backdated to 4/27. I contacted customer service, and no one sees this $8.99 charge from this morning. Filed a dispute with my bank for FRAUD and theft. They, at no time, had any authority to go back into my account and take more money.

• Review fromJill J

  Date: 04/28/2025

  1 star
  My husband took his 2014 Chevy Equinox for a oil change at Walmart 1201 Knox Ave. My husband, me & our 3 kids walked around Walmart for 2 hours then my husband went & checked status of our SUV bc hadn't received call or txt about status of our SUV. The guy told my husband they canceled the order. Our engine was ticking bad & 0% oil. My husband checked oil % when we pulled up at Walmart & it said 35% oil left. They didn't apologize or anything & an employee girl from Walmart walked up & the Walmart employee guy talking to my husband just cutoff my husband off in the middle of him talking to him to talk to Walmart employee girl. We walked off in anger & disgust. We've been using Walmart for years for oil change & tires. We had to go to Jiffy Lube to get an oil change & engine filter change & had to pay way more money bc Walmart didn't want to service our SUV today. Thanks Jill J.

• Review fromDenise J

  Date: 04/28/2025

  1 star
  DATE: APRIL 28, 2025; REGARDING: WALMART STEALING MONEY On 4/6/2025, received email from Paypal indicating a withdrawal from WALMART. Baffled, I called WALMART at 1(800)925-XXXX. Spoke to 3 reps on 4/6/2025: Shade, Jedidiah, and Ahmed, all of whom lied to me. Ahmed investigated, then told me the $105.60 charge was for a WALMART MEMBERSHIP. I explained that I DID NOT HAVE NOR HAVE I EVER HAD a WALMART MEMBERSHIP. After both he and I researched and shared our individual findings, he concluded the membership was created IN 2024 by mistake, and he said, "This happens to customers sometimes unbeknownst to them," a statement I found shocking! Went on to inform me that when this happens, the customer is refunded. He refunded me the $105.60 on 4/6/2025 for 2025 charge. BUT...he would NOT refund me the $105.60 charged in 2024 for the fake membership. Said he'd escalate a dispute & to give it 7/10 days to be resolved. This was a lie. Phone call w/ Ahmed was 1.5 hrs. Never heard back so I called WALMART. Woman rep also lied to me, told me Billing Department will call me in 24 hrs. Never called! 4/26/2025 I called WALMART. On phone 3 hrs. Rep lied. Asked for supervisor. Supervisor AngelMicah got on the line, lied repeatedly. AngelMicah hung up on me. I called WALMART back. Spoke to Zain. On phone 40 minutes. I explained situation to Zain. He informed me that I had been lied to by ALL the WALMART reps, including Supervisor AngelMicah. Told me WALMART won't refund me & Billing Dept. won't call me. Said to contact my bank, put in a dispute, then, by law, WALMART will have to call me & refund me. MY 100% BELIEF: WALMART purposely put systems in place to prevent their employees from taking care of customers & even have their reps lie to customers all in an effort to exhaust customers so they'll give up the fight of trying to get their money back, which allows WALMART to keep that money. Smoke and mirrors effect!!! SHAMEFUL! NEVER SHOP AT WALMART!!!

• Review fromPatricia S

  Date: 04/27/2025

  1 star
  I purchased a metal carport. Three boxes should have come. First one box, no further shipping information provided. Contacted customer service. No information available. After about 15 phone calls and countless emails. I finally received all of the boxes. One hand doesn’t know what the other is doing. An Absolute nightmare!

• Review fromShafaq A

  Date: 04/25/2025

  1 star
  Worst customer deal and allow third party sellers to sell their product online through Walmart app and don’t take responsibility of fraud of third party