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Business Profile

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Roses and Teacups, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.15

Average of 13 Customer Reviews

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Review Details

  • Susan S

    Date: 02/25/2025

    This should be ZERO STARS!! I was charged right away and NEVER received my order. I called and emailed, but no response. DO NOT deal with this shop.

  • Susan B

    Date: 02/18/2025

    I am a repeat customer. Previous orders, from a few years ago, arrived promptly. I placed an order on 12-1-24 and as of 2-18-25 I have not received my order or a refund. I have sent several emails enquiring about my order, with no response.

  • Elena L

    Date: 01/26/2025

    I placed my order on November 29, 2024, money was taken out but order never arrived. Sketchy

  • CATHY L

    Date: 12/19/2024

    I placed an order on Nov.16, 2024 in the amount of $36.92. The company took the money from my debit card immediately, but as of today the merchandise has not been shipped. I have sent them three emails and made one phone call but have gotten no response from them. I would like to receive my merchandise or have my money refunded. I did tell them that I would be contacting the BBB. I hope you can help to get this matter resolved.

  • Gail H

    Date: 11/08/2024

    Spam. Took my money but didn't send order. I've called but I just get recording and no return call. So sad

  • Frances A

    Date: 07/18/2024

    I placed a gift order on June 29 2024 and one order for myself. Nothing was received I called 3 times and left messages but no one called me back and wrote to them but no response. I now I believe I was scammed for about 40.00

  • Phyllis M

    Date: 02/25/2024

    I ordered $82.67 worth of items from Roses and Teacup's website on 11/25/23. My card was charged immediately. I received a confirmation email the same day. On 12/1/23, I received a second email confirmation with an order number. After a few weeks, I had not recvied anything. I emailed Roses and Teacups about my order but didn't recive a response. A few days later, I called Roses and Teacups and was transferred to customer service, but no one answered. I left a message, but they didn't return my call. I have emailed and called multiple times since then, and have never recived a single response. It is now late February of 2024 and I have not received my items or heard from Roses and Teacups at all. Cleary, I will not be doing business with them again and discourage anyone else from doing businsess with Roses and Teacups.

  • Karen F

    Date: 02/01/2024

    I put in an order on Dec. 31, 2023 and my credit card was immediately charged. The shipping fees were high, but since some of the items I purchased were for a birthday gift I thought the items would arrive quickly and it was worth it. The order never arrived I like supporting small businesses and also like Victorian items so I was happy to place an order. None of my calls have been returned and emails have not been answered except for one stating the order was soon to ship. I have not received any update for a week now. I wish I had read company reviews before I placed my order. I have been swindled.

  • Bonnie K

    Date: 12/09/2023

    Roses and teacups I ordered 2 card handkerchiefs on Oct.13, 2023 I paid them $35.93 from my debit card. I have called left messages and emailed them with no response. I will not be doing business with them ever again.

  • Mary M

    Date: 11/08/2023

    Very disappointed with the service,. Ordered something on on 10th October, there was no update on the order, set 2 emails on 17 and 30 October, enquiring where and when order would be received, NO RESPONSE. Called several times no one answers finally I left voice message, BUT STILL NO RESPONSE. Received a msg yesterday saying order almost ready! And today notification that the order will likely be delivered on Monday 13 November. Too late for what I needed it. So Yes very disappointed, will not be using them again. Don’t feel like leaving any stars for such service.

Roses and Teacups, LLC is NOT a BBB Accredited Business.

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