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Find a Location

Gregg Orr Marine Hot Springs has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforGregg Orr Marine Hot Springs

    Boat Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Gregg Orr Marine Hot Springs has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      4903 Central Ave, Hot Springs, AR 71913-9626
      BBB File Opened:
      1/7/2004
      Years in Business:
      22
      Business Started:
      10/4/2001
      Business Incorporated:
      11/4/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Orr Marina, Inc.
      Contact Information

      Principal

      • Ms. Misti McLelland

      Customer Contact

      • Mr. Gregg Orr, Owner
      • Ms. Lisa Murphy, General Manager
      • Ms. Misti McLelland
      Additional Contact Information

      Fax Numbers

      • (501) 525-9944
        Primary Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/06/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I purchased a new 2023 ***** Redhawk 24B Motor home from Gregg Orr Marine and RV. The sales process was carried out over the telephone. The sales process went smoothly until the day (02/19/2024) that I arrived to pick it up. They had replaced the power converter because it was not charging only to find out the new one did not work either. One of the technicians told me he just needed to fix a faulty ground wire and the converter was now working. The thermostat for the furnace was also replaced to get it working. I started for home with my brand new RV on the 20th. The next day the radio developed a lot of static on the am band and the generator quit running and would not restart. Once I got home I checked the generator and found that the cable from the battery to the starter solenoid was loose but the nut could not be tightened. I did notice a good deal of rust on the bottom of the generator so I got under the unit to look and was surprised to find a great deal of rust and corrosion under the unit. Rust is on the chassis; the suspension, hydraulic brake lines, the motor and pump for the leveling jacks; etc. The reason for the repair of the ground wire was that it had rusted and the technician did not mention the rust. Had I been told or had crawled under the unit and saw the condition, I would not have continued with the sale. The original bolt for the ground is rusted off into the frame. I have a report attached that details the extent of the rust. When I contacted the dealer, he referred me to ***** who stated that the warranty does not cover rust. I am 900 miles from the dealer with no warranty. Therefore I want a refund or replacement. I drove 900 miles to purchase a brand new vehicle because I did not want to take a chance on a used one to have this type of problem. This unit is not in new condition and should not have been advertised as new. A limited number of pictures are attached, more are available. Rust on the brake lines & cables is a safety concern.
      Read More

      Customer Reviews

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