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Business Profile

Accounting

The Ledger Company
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for The Ledger Company's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

The Ledger Company has 2 locations, listed below.

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    • The Ledger Company

      2424 E Matthews Ave, Ste A Jonesboro, AR 72401

      BBB accredited business seal

    • The Ledger Company

      2424 E Matthews Ave Ste A Jonesboro, AR 72401-4485

      BBB accredited business seal

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:09/04/2024

      Type:Customer Service Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I bought 7 ledgers and asked the company to delete all my data after.They confirmed on email that they deleted it at first. But they never really did and leaked my address, phone number and full name to the entire planet. I am now attacked often by people trying to force me to pay themwith the device i bought from ledger I mailed them and after weeks of no replied to refused to tell me if the i initially leaked my data. When asked. They simply close the tickets I want a full refund on all 7 devices as i can not use them in fear for my life. I further the want live data protection to rove my data that ledger leaked and now could not care less. Actually legal action is required but i have no funds for that. I have to deal with life threats to my real email phone and physical address because ledger leaked this data and now can not even be bothered to andwer a single question

      Customer Answer

      Date: 09/04/2024

      *** *** ** ******* ***** Paris, France

    The Ledger Company is BBB Accredited.

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    This business has committed to upholding the BBB Standards for Trust.

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