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Find a Location

Horne Hyundai has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Horne Hyundai

      1360 E. Auto Center Drive Apache Junction, AZ 85119-8522

    Business ProfileforHorne Hyundai

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business provides new & used vehicles and repair services.

    Business Details

    Location of This Business
    1360 E. Auto Center Drive, Apache Junction, AZ 85119-8522
    BBB File Opened:
    5/12/2006
    Years in Business:
    19
    Business Started:
    11/8/2004
    Business Incorporated:
    11/8/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Horne Hyundai, LLC
    Related Businesses
    Business Management
    • Mr. Steve Bennett, Manager
    Contact Information

    Customer Contact

    • Mr. Steve Bennett, Manager
    Additional Contact Information

    Fax Numbers

    • (480) 474-3181
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/28/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Dealership refused to run diagnostics on vehicle to avoid having to do maintenance. Tried to blame me for the issue and refused to accept responsibility for lack of inaction. GM would not even talk about the lack of service and hung up on me multiple times. Refuse to do proper maintenance to the vehicle we purchased from dealership even with it still under warranty.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ken M

    1 star

    06/17/2024

    Regarding the Horne Hyundai dealer in *************** *******: I made an appointment (three weeks in advance) for the recall on my Hyundai 2012 Elantra ABS system. The service group in this dealership was a fiasco. After waiting for my car for an hour, the service advisor told me that they don't have the part and needs to be ordered. He also said "don't blame us blame Hyundai". I said aren't we standing in the Hyundai ******************* I also told him I didn't want a multi point inspection and he did it anyway. The ironic part about that is I just had my spark plugs changed and my transmission oil changed and they told me in the inspection report that those two items were recommended to be changed but with a big fat Hyundai price tag attached.I was totally ****** and this was a huge waste of my time. Question, Why didn't the service advisor "*****" call me if the part wasn't here? I highly don't recommended this dealership, specifically the service department.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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