Business ProfileforEarnhardt Hyundai

I have bought multiple cars from Earnhardt and my first experience was great. Unfortunately each time has continued to get worse and worse. I recently purchased a new vehicle from them and it will absolutely be the last. Through experiencing and witnessing the series of shady dealings, no care for your time whatsoever and point blank going back on their word I can no longer advocate for their business. I would highly recommend that you stay away. Having worked as an executive in finance for over 20 years I can tell you they operate at a core level of taking advantage of customers lack of understanding of price versus payment. Their sleazy sale tactics of selling payment only allow them to take advantage of unwitting customers by adding additional and unnecessary extras. They disguise that, and their lies on trade in values, to get you in the door and feel like you are all set on price and purchase terms. They then bait and switch you, leaving you waiting for numerous hours only to wear down your resolve after committing to terms in documented communication. Yes you can always walk away, however this is where the sleazy and unethical really kicks in. They play the long wait game to get you to a point where they know you are pot committed so to speak. You have invested more time than you should have and to walk is to take a large loss of time and effort. They play this to a T and it is why the dealership business is dying on the vine. I can tell you I would never buy a car there again and if you find yourself in the unfortunate place of sitting there for multiple hours, playing on their time only to be sleazily sold a payment(all they do is pad the price and extend the term when they do this) vs an overall dollar amount within your rangeGet up and walkout. Save yourself the time, effort and huge case of buyers remorse. This is a VERY poorly run and managed establishment. The good thing is the current lack of inventory that slow the number of people being swindled.