Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Swanty's Of Bullhead City has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSwanty's Of Bullhead City

    New Car Dealers

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2494 Highway 95, Bullhead City, AZ 86442-7306
    BBB File Opened:
    6/17/2004
    Years in Business:
    34
    Business Started:
    1/1/1990
    Type of Entity:
    Corporation
    Business Management
    • Ms. Connie Russell, Owner
    • Mr. John Thamef, Director of Operations
    Contact Information

    Customer Contact

    • Mr. John Thamef, Director of Operations
    Additional Contact Information

    Fax Numbers

    • (928) 704-4405
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/15/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Last year I took my **** ****** in to Swanty’s to have my AC Compressor repaired. After the repair, Swanty’s told Smart Auto Care (The Vehicle Service Agreement THEY signed me up for when purchasing the vehicle) that the part they put in my car would have a 24 month warranty on it. ***** **** **** has recordings of ******, one of the Service writers saying this. I went in about a month ago because the air compressor has already gone out. ****** had told me that he doesn’t remember telling them it was a 24 month warranty, doesn’t care, and insists it only had a 12 month warranty on the part. They very rudely refused to even touch my vehicle and turned me away. I’m tired of playing run around with this dealership. I have a newborn at home, and it gets to be OVER 100 degrees outside everyday. The vehicle isn’t even safe to be in. I NEED my air compressor fixed. I shouldn’t have to go pay out of pocket somewhere else because Swanty’s doesn’t want to hold up their end of the deal. Absolutely terrible customer service for a dealership that believes they’re the best in town. They shouldn’t have rushed to sell me a warranty and vehicle they won’t even honor or repair.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Vincent M

    2 stars

    06/03/2024

    On 4/22/24 I purchased a new 2024 Ram 2500 4X4 6.7 Cummins Diesel. I had transmission problems in the first week and found out this truck had major trans issues and repairs prior to my purchase and I was never told. The *** *********************, told me this happens all the time and theyre not obligated to inform me. Because of this I emailed the owner, ***************************, several times and got no reply. *********************** in service was great and got my transmission replaced under warranty but the mngt and ownership seems to not care about a bad business transaction like this even though Ive bought 4 new vehicles from them in 9 years. Buyer beware management and ownership showed me no caring at all.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.